Online Student Liaison, Part-time
About The Position
The Online Student Liaison provides ongoing support to current and prospective University of Arkansas online students. The role works independently and collaboratively with campus units, staff, faculty, and administrators to advocate for students and support student success. Regular in-person work is expected. The Online Student Liaison Office operates Monday through Friday from 7 a.m. to 7 p.m. and Saturdays from 11 a.m. to 3 p.m.; shifts are scheduled to cover those hours. The current need is for part-time evening coverage, preferably Monday through Friday from 3:30 p.m. to 7 p.m., for 15 to 20 hours per week. Regular, reliable, and non-disruptive attendance and the ability to maintain collegial working relationships are essential. The position is temporary and fixed-term, but is not seasonal and does not end with the semester. Salary is $15.00. Benefits eligible: No.
Requirements
- At least one year of experience providing direct support to students in a higher education setting or customer service in a related field.
- Ability to work in person regularly.
- Ability to maintain regular, reliable, and non-disruptive attendance.
- Ability to create and maintain collegial, harmonious working relationships with others.
Nice To Haves
- Experience providing student or customer support via phone, email, or online chat.
- Experience operating university student information systems and/or Slate.
- Experience working in higher education student support initiatives.
- Experience working at the University of Arkansas.
- Excellent oral and written communication skills.
- Experience working independently to achieve objectives and meet goals.
Responsibilities
- Provide ongoing support to current and prospective online students.
- Work independently and with other campus units to support student success.
- Work with relevant staff, faculty, and administrators to advocate for students.
- Maintain regular, reliable, and non-disruptive attendance and collegial working relationships.
Benefits
- University contributions to health, dental, life, and disability insurance; tuition waivers for employees and their families; 12 official holidays; immediate leave accrual; and a choice of retirement programs with university contributions ranging from 5% to 10% of employee salary. The position itself is not benefits eligible.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
