Online Learning Advisor - Psychology

Online Education Services
Remote

About The Position

Swinburne Online delivers world-class learning through degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus. At Swinburne Online, the student is at the forefront of everything we do. This role is an opportunity to support and guide our students through their learning journey. Our Online Learning Advisers (OLAs) are the subject matter experts who facilitate the student’s learning, with a focus on helping them achieve their goals.

Requirements

  • Hold a minimum postgraduate degree in Psychology
  • 1-4 years in the sector (Must have APAC accredited fourth year or above)
  • Understand the challenges faced by online learners
  • Able to manage time and responsibilities independently
  • Comfortable navigating online learning platforms
  • Passionate about helping students succeed
  • Flexibility to work sessional part-time: 8 hours per week. Hours may increase depending on assessment/marking cadences and the number of student groups you support.
  • Located in Australia

Nice To Haves

  • Experience teaching or studying in an online environment
  • Previous teaching or mentoring experience
  • A student-centric mindset
  • Responsiveness and availability
  • Clear communication
  • Proactive and organised work habits
  • Confidence with technology
  • Strong academic support skills

Responsibilities

  • Facilitating learning activities that engage and retain students
  • Marking assessments and providing meaningful, constructive feedback
  • Supporting communication through discussion boards, emails, and live sessions – ensuring visibility to students every 24-48 hours
  • Collaborating with academic teams to maintain unit quality
  • Upholding OES values to foster a positive team culture and student experience

Benefits

  • 100% remote work with flexible hours
  • Paid 2-week online facilitation training (9- hours)
  • Use your expertise to support student success
  • Develop your online facilitation skills in a forward-thinking organisation
  • Join a supportive and connected team
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