UMaine Online Advisor

University of Maine System • Orono, ME

3d • $45,000 - $50,000

About The Position

The UMaineOnline Advisor is responsible for providing direct advising support to
students inquiring about and enrolled in online courses, undergraduate and
graduate degrees, and certificate programs at the University of Maine. The
Advisor serves as the primary point of contact for prospective UMaineOnline
students from the point of inquiry to the completion of an online undergraduate
or graduate program. The Advisor will ensure that UMaineOnline students are
supported in all aspects critical to their success and retention, including
services related to orientation, registration, proactive interventions,
assessment of learning, and degree planning. The Advisor is a critical member of
the UMaineOnline team, representing the needs of prospective and current online
students. Typical hiring range for this position is $45,000 to $50,000
commensurate with qualifications and experience.

Requirements

• Bachelor’s degree in a related field required.
• Minimum of 3-5 years related experience, with a minimum of one year experience in an academic and/or career advising position.
• Experience in college student support; ideally, experience with online programs.
• Excellent initiative and organizational skills with the ability to work both autonomously and on a team.
• Effective interpersonal skills in a variety of environments and situations.
• Excellent written and oral communication skills.
• Demonstrated experience working with students, administrators, faculty, and members of the community.
• Demonstrated ability to utilize data to further mission goals.
• Knowledge and experience in maintaining a safe working/learning environment.
• Demonstrated experience tolerating a fast-paced, sometimes high-stress environment.
• Demonstrated understanding of the unique needs of distance students.

Nice To Haves

• Master's degree in Counseling, Higher Education, Secondary Education, or related field.
• Experience as an Enrollment and/or Academic Advisor for students in online programs.
• Experience working with CRM platforms (preferably Salesforce/TargetX) to create and maintain communication campaigns
• Experience conducting research and synthesizing for analysis
• Experience working with exclusively online/hybrid students.
• Experience collecting and organizing data (i.e., surveys, program evaluations, interviews, etc.)
• Experience offering success coaching in an academic setting.

Benefits

• tuition benefits (employee and dependent)
• comprehensive insurance coverage including medical, dental, vision, life insurance, and short and long term disability
• retirement plan options

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1-10 employees