Online Hotel Reservationist – Remote

Destination Careers•Dallas, TX

5d•$40,000 - $65,000•Remote

About The Position

Destination Knot is seeking an organized, detail-oriented Online Hotel Reservationist to assist clients with hotel and resort bookings. The role involves managing reservation details and helping ensure an accurate, smooth booking process. It is fully remote and suited to someone interested in hospitality, customer service, and helping clients plan comfortable, memorable stays. The position offers flexible scheduling, training and development opportunities in the travel and hospitality industry, a supportive team environment with growth potential, access to professional booking tools and supplier resources, and incentive opportunities and travel perks. The listed salary is $40,000–$65,000 per year.

Requirements

Excellent communication skills and a client-focused attitude.
Strong attention to detail and ability to manage multiple bookings at once.
Proficiency with online systems, booking platforms, and digital communication tools.
Ability to work independently in a remote environment.
Must be 18 years or older and have access to a computer and reliable internet.
Interest in travel and helping others plan comfortable, memorable stays.

Nice To Haves

Previous experience in hotel booking, hospitality, or customer service is preferred.

Responsibilities

Assist clients with booking hotels, resorts, and other accommodations through online platforms.
Research and recommend lodging options based on destination, budget, and client preferences.
Process reservations, updates, and modifications accurately and efficiently.
Maintain organized records of bookings, client requests, and confirmations.
Communicate professionally with clients and supplier partners via email, phone, and chat.
Stay informed about hotel promotions, cancellation policies, and destination trends.
Collaborate with team members to support client satisfaction throughout the booking process.