Online Hotel Reservationist – Remote

Destination Careers•Los Angeles, CA

6d•$40,000 - $65,000•Remote

About The Position

Destination Knot is seeking a highly organized and detail-oriented Online Hotel Reservationist to help clients book hotels, resorts, and other accommodations. The role involves managing reservation details and ensuring an accurate, smooth booking process. It is fully remote and suited to someone interested in hospitality, customer service, and helping clients plan comfortable, memorable stays.

Requirements

Excellent communication skills and a client-focused attitude.
Strong attention to detail and ability to manage multiple bookings at once.
Proficiency with online systems, booking platforms, and digital communication tools.
Ability to work independently in a remote environment.
Must be at least 18 years old and have access to a computer and reliable internet.
Interest in travel and helping others plan comfortable, memorable stays.

Nice To Haves

Previous experience in hotel booking, hospitality, or customer service.

Responsibilities

Assist clients with booking hotels, resorts, and other accommodations through online platforms.
Research and recommend lodging options based on destination, budget, and client preferences.
Process reservations, updates, and modifications accurately and efficiently.
Maintain organized records of bookings, client requests, and confirmations.
Communicate professionally with clients and supplier partners via email, phone, and chat.
Stay informed about hotel promotions, cancellation policies, and destination trends.
Collaborate with team members to support client satisfaction throughout the booking process.