Online Customer Service
Harper Adventures Travel Agency•Massachusetts, Massachusetts, United States, MA
•Remote
About The Position
Join a growing travel team as a Remote Travel Advisor, helping clients design and book memorable vacations, including honeymoons, family trips, luxury cruises, and adventure tours. The position involves understanding clients’ travel needs, creating personalized itineraries, coordinating bookings and travel logistics, and providing customer service throughout the process. The role is fully remote and includes training, professional development resources, a supportive team environment, and performance-based growth opportunities.
Requirements
- Passion for travel and customer service.
- Excellent communication and organizational skills.
- Ability to work independently and manage time effectively.
- Comfortable using online tools for research and booking.
Nice To Haves
- Prior experience in travel planning, hospitality, or customer service.
Responsibilities
- Consult with clients to understand their travel preferences and needs.
- Research and design personalized travel itineraries, including accommodations, transportation, and excursions.
- Manage bookings and coordinate travel logistics to ensure seamless experiences.
- Provide outstanding customer service and maintain long-term client relationships.
- Stay informed about travel trends, destinations, and seasonal offers.
Benefits
- 100% remote position (work from home).
- Flexible scheduling.
- Full training provided; no prior travel industry experience required.
- Access to professional development resources.
- Supportive team environment.
- Performance-based growth opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
