Dutch Speaking Online Casino Host - Work In Madrid, Spain

Patrique Mercier Recruitment FR
•Onsite

About The Position

Mercier Consultancy Group is seeking a charismatic and professional Dutch-speaking Online Casino Host to work on-site in Madrid, Spain. The role involves hosting live online casino games and engaging with international players, while following regulatory standards and operational protocols. Relocation support is offered, including assistance with documentation and accommodation, a paid flight ticket, and a one-time €1,500 relocation bonus.

Requirements

  • Fluent spoken Dutch.
  • Conversational English.
  • A service-minded personality and willingness to learn.
  • Strong work ethic and responsibility toward colleagues.
  • EU passport (not an ID card).
  • Flexibility to work three rotating shifts: morning, afternoon, and night.

Responsibilities

  • Manage and facilitate live online casino games professionally and engagingly.
  • Interact with international players via live chat to provide a high-quality gaming experience.
  • Follow online casino regulatory standards and internal operational protocols.
  • Provide excellent customer service and represent the brand in the online gaming market.
  • Collaborate with the floor management team to support seamless studio operations.
  • Represent the studio professionally during live-streamed broadcasts.
  • Monitor and report technical issues affecting the experience for Dutch-speaking clients.

Benefits

  • Monthly performance bonus.
  • Monthly language bonus.
  • Paid flight ticket.
  • 26 days of accommodation.
  • Help with Spanish documents.
  • Free gym membership.
  • One-time €1,500 relocation bonus.
  • Relocation support from dedicated Relocation Experts, including assistance with documentation, accommodation, and arrival.
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