OneSource Account Quality Specialist

PerkinElmer • Richmond, VA

6d • $80,000 - $90,000 • Onsite

About The Position

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs. With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Requirements

• Bachelor’s degree in a relevant field or equivalent professional experience with a minimum 3 years’ experience in quality assurance within a GxP/pharmaceutical environment
• Demonstrated experience with QMS processes (deviations, CAPA, change control, audits)
• Strong knowledge of GMP and regulatory expectations
• Must communicate fluently in English.
• Ability to lead and influence without direct authority
• Strong analytical, problem-solving, and decision-making skills
• Excellent communication and stakeholder management skills

Nice To Haves

• Strong working knowledge of Quality Management Systems in GxP environments
• Proficiency in auditing (internal, supplier, and external inspection readiness)
• Solid understanding of GMP regulations and Good Documentation Practices
• Ability to balance proactive and reactive quality priorities in a dynamic environment
• Proficiency in SAP, ServiceMax, SharePoint, Microsoft Excel, Word, and PowerPoint.
• Certified Quality Auditor (CQA) or equivalent certification
• Experience with Lean / Six Sigma methodologies
• Experience working in customer-embedded or outsourced service environments

Responsibilities

• Ensure effective implementation and adherence to the QMS and Quality Agreement
• Monitor compliance, identify risks, and drive resolution of gaps
• Partner with customer quality to maintain and update the Quality Agreement
• Act as the primary on-site quality SME and escalation point
• Lead and coordinate quality activities across the account team
• Promote a strong quality culture and influence without direct authority
• Plan and conduct internal, supplier, and process audits
• Support customer, self-inspections, and regulatory inspections
• Track audit findings, non-conformances, and CAPA effectiveness
• Oversee and support investigations, root cause analysis, and CAPA
• Ensure timely closure of quality events with minimal operational impact
• Review and approve quality records in line with delegated authority
• Own the site quality training program with site leadership
• Deliver GMP and QMS training and ensure compliance and effectiveness
• Drive awareness and accountability for quality across all site employees
• Support supplier qualification, audits, and performance monitoring
• Ensure supplier compliance with QMS and Quality Agreement
• Address supplier-related quality issues with stakeholders
• Support delivery of the site quality plan and improvement initiatives
• Analyze quality trends and drive actions to enhance performance
• Report on quality metrics and audit outcomes to stakeholders

Benefits

• PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law.
• PerkinElmer is committed to a culturally diverse workforce.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree