One-Call Operator

RWDY Inc•Carlsbad, NM

7d•$59 - $59•Onsite

About The Position

The One-Call Operator is responsible for underground utility locating, mapping accuracy, excavation support, regulatory compliance, and emergency response coordination across Delaware Basin operations. This role supports safe excavation activities through accurate utility identification, field coordination, documentation, and stakeholder communication while maintaining compliance with company and regulatory standards.

Requirements

Calibrate, operate, and maintain line identification equipment
Use GIS and mapping tools
Install identification markers
Conduct line crossing inspections
Monitor digging and boring activities
Verify compliance with safety protocols and regulatory requirements
Maintain and update mapping data
Record one-call activities in centralized systems
Uphold regulatory, environmental, and safety standards
Lead and support emergency response efforts
Maintain emergency response plans
Serve as a field-wide contact for underground utility detection and emergency coordination
Respond to inquiries regarding underground utilities
Maintain accurate documentation of communications and field activities
Notify lease operators of planned boring and digging activities
Attend and coordinate Wide Area Conferences (WAC)
Assist with onboarding and training of team members
Share expertise related to calibration techniques, mapping consistency, SOP implementation, and utility locating practices
Support development of lower-level employees and continuous improvement initiatives
Develop and implement Standard Operating Procedures (SOPs)
Support operational efficiency initiatives
Adapt to evolving business priorities
Perform complex departmental tasks under general supervision
Demonstrate initiative, accountability, and strong communication skills
Maintain a professional and safety-focused approach
Collaborate effectively across field operations and support teams

Responsibilities

Calibrate, operate, and maintain line identification equipment to ensure reliable detection of underground utilities while maintaining detailed documentation and certification records
Locate and mark underground utilities using GIS and mapping tools
Install identification markers on company-owned lines within required timeframes
Conduct line crossing inspections and monitor digging and boring activities
Verify compliance with safety protocols and regulatory requirements during excavation activities
Maintain and update mapping data for underground assets to ensure consistency and accuracy
Record one-call activities in centralized systems for reporting and operational visibility
Uphold regulatory, environmental, and safety standards in coordination with Operations Foreman, Superintendents, and Environmental Health & Safety teams
Lead and support emergency response efforts related to excavation activities
Maintain emergency response plans and follow established protocols
Serve as a field-wide contact for underground utility detection and emergency coordination
Respond to inquiries regarding underground utilities from contractors, lease operators, coworkers, and the public
Maintain accurate documentation of communications and field activities
Notify lease operators of planned boring and digging activities near pipelines and flowlines
Attend and coordinate Wide Area Conferences (WAC) for New Mexico projects
Assist with onboarding and training of team members
Share expertise related to calibration techniques, mapping consistency, SOP implementation, and utility locating practices
Support development of lower-level employees and continuous improvement initiatives
Develop and implement Standard Operating Procedures (SOPs) for locating, marking, calibration, and emergency response
Support operational efficiency initiatives and adapt to evolving business priorities
Perform complex departmental tasks under general supervision
Demonstrate initiative, accountability, and strong communication skills
Maintain a professional and safety-focused approach in all activities
Collaborate effectively across field operations and support teams