Oncology Nurse Navigator - Full Time - Wolf River

West Cancer Center•Germantown, TN

About The Position

The Oncology Nurse Navigator serves as a dedicated care coordinator throughout the cancer care continuum. The role assesses and addresses patients’ physical, emotional, and social needs, working closely with healthcare providers and internal and external partners to remove barriers to care. Oncology Nurse Navigators provide education, improve access, and streamline communication to support a seamless experience for patients and their families. The navigator guides patients through the healthcare system, coordinates appointments and services, provides education about treatment and symptom management, and supports patients and families throughout the cancer journey. The role also performs RN-scope duties, including telephone triage and clinical assessments, and participates in clinic activities and care coordination planning.

Requirements

Graduate of an accredited nursing program.
At least 1 year of nursing experience.
Current RN license in the state of practice or a compact license.
BLS certification.
OCN certification required within two years of hire.
Strong knowledge of oncology practices and patient navigation.
Excellent verbal and written communication skills.
Critical thinking and conflict resolution skills.
Ability to prioritize, manage time effectively, and work independently and collaboratively.
Proficiency with electronic documentation and EMR systems.
Compassionate, patient-centered approach with strong attention to detail.

Nice To Haves

Bachelor’s degree in nursing.
Outpatient nursing and scheduling experience.

Responsibilities

Assess, plan, facilitate, and coordinate care to meet patients’ physical, emotional, and social needs.
Advocate for timely, high-quality care by guiding patients through the healthcare system.
Coordinate appointments, referrals, and services to ensure continuous care.
Provide education on treatment plans, symptom management, and health maintenance.
Maintain accurate documentation and track patient progress and clinical outcomes.
Reduce barriers to care through anticipatory guidance, insurance coordination, and community resource navigation.
Collaborate with oncologists, specialists, and support teams to enhance patient experience and outcomes.
Educate patients on individualized care plans to reduce unnecessary utilization and improve quality of life.
Serve as a trusted resource for patients and families throughout the cancer journey.
Perform RN-scope duties, including telephone triage and clinical assessments.
Participate in clinic activities and assist in care coordination and planning.
Perform other duties as assigned.