Oncology Nurse Navigator - Full Time - Wolf River

West Cancer Center•Germantown, TN

About The Position

The Oncology Nurse Navigator serves as a dedicated care coordinator throughout the cancer care continuum. The role assesses and addresses patients’ physical, emotional, and social needs, working with healthcare providers and internal and external partners to remove barriers to care. Oncology Nurse Navigators provide education, improve access, and streamline communication to support a seamless experience for patients and their families. The position also performs RN-scope duties, including telephone triage and clinical assessments, and participates in clinic activities and care coordination.

Requirements

Graduate of an accredited nursing program.
At least 1 year of nursing experience.
Current RN license in the state of practice or a compact license.
BLS certification.
Obtain OCN certification within two years of hire.
Strong knowledge of oncology practices and patient navigation.
Excellent verbal and written communication skills.
Critical thinking and conflict resolution skills.
Ability to prioritize, manage time effectively, and work independently and collaboratively.
Proficiency with electronic documentation and EMR systems.
Compassionate, patient-centered approach and strong attention to detail.

Nice To Haves

Bachelor’s degree in nursing.
Outpatient nursing and scheduling experience.

Responsibilities

Assess, plan, facilitate, and coordinate care to meet patients’ physical, emotional, and social needs.
Advocate for timely, high-quality care by guiding patients through the healthcare system.
Coordinate appointments, referrals, and services to ensure continuous care.
Educate patients on treatment plans, symptom management, health maintenance, and individualized care plans.
Maintain accurate documentation and track patient progress and clinical outcomes.
Reduce barriers to care through anticipatory guidance, insurance coordination, and community resource navigation.
Collaborate with oncologists, specialists, and support teams to enhance patient experience and outcomes.
Serve as a trusted resource for patients and families throughout the cancer journey.
Perform RN-scope duties, including telephone triage and clinical assessments.
Participate in clinic activities and assist with care coordination and planning.
Perform other duties as assigned.