Oncology Nurse Navigator (Bilingual-Spanish)

Lantern•Dallas, TX

3d•Hybrid

About The Position

The ONN serves as a dedicated clinical partner for members navigating a cancer diagnosis, providing personalized education, care coordination, and ongoing support throughout the treatment and survivorship journey. This is a hybrid position based in Dallas, TX, requiring candidates to be local with the ability to work in-house up to five days per week based on business needs. Remote days necessitate a private, secure home workspace free from other obligations during working hours.

Requirements

Bachelor's degree in Nursing (BSN)
Active RN license in a compact state with unencumbered ability to be licensed in all 50 states
Minimum 3 years of oncology nursing experience
Active ONCC certification in Oncology Nursing (OCN) with unencumbered ability to maintain certification throughout employment
Fluent bilingual proficiency in English and Spanish, with demonstrated ability to conduct clinical conversations in both languages
Proficiency in Microsoft Outlook and Microsoft Office Suite
Familiarity with NCCN guidelines and ClinicalTrials.gov
Ability to work independently in a hybrid environment; must be Dallas area based

Nice To Haves

Demonstrate strong clinical judgment and deep knowledge of oncology diagnosis, treatment, and survivorship care
Communicate with empathy, cultural competence, and clinical precision in all member-facing interactions — in both English and Spanish
Be detail-oriented and disciplined in documentation, follow-through, and quality standards
Maintain a full, balanced caseload while meeting all productivity and quality expectations
Thrive in a fast-paced, technology-enabled environment and adapt readily to frequent process changes
Work effectively as part of a highly collaborative, multidisciplinary team
Approach complex or ambiguous clinical situations with sound independent judgment
Demonstrate a genuine commitment to equitable, member-centered care across a diverse oncology population

Responsibilities

Manage a full, active caseload of members with cancer diagnoses, providing individualized navigation, education, and clinical support from diagnosis through survivorship.
Conduct comprehensive oncology intake assessments to establish member needs, goals, and care priorities.
Educate members and families on diagnosis, treatment options, clinical pathways, and available resources using evidence-based, NCCN-aligned and ONCC-aligned guidance.
Provide fluent, culturally competent oncology navigation support to Spanish-speaking members, conducting clinical calls in both English and Spanish.
Coordinate multidisciplinary care by facilitating communication between members, treating providers, and the broader LCC team.
Identify and address barriers to care including psychosocial, financial, and logistical needs; connect members with appropriate support resources.
Complete accurate, timely documentation of all member interactions and clinical activities within Lantern's care management platform.
Complete all outreach, follow-ups, and care coordination tasks within defined timeframes.
Participate in call auditing processes and consistently apply feedback to maintain and improve quality of care delivery.
Collaborate closely with the Lead ONN, LCSWs, Medical Records Specialists, Care Advocates, and cross-functional partners.
Contribute to team meetings, case reviews, and quality improvement initiatives.
Adhere to Lantern workflows, clinical protocols, and documentation standards at all times.