Oncology Financial Navigator Associate

FirstHealth of the Carolinas, Inc.Pinehurst, NC

About The Position

Position will be part of a strong team focused on initiating, monitoring and assessing all financial and coverage aspects of comprehensive oncology and hematology care. The includes participation and/or oversight related to insurance eligibility, verification of benefits, pre-cert / prior authorization, assistance and coverage resources, and financial counseling throughout the continuum of cancer services.

Requirements

  • HS Diploma or equivalent required
  • 1-2 years working in medical setting in financial related field required
  • Knowledge of insurance terminology
  • Willingness to participate in educational workshops
  • Knowledge of, or ability to learn Epic as well as basic Microsoft Office applications
  • Knowledge of or ability to learn Medicare and Medicaid guidelines, including federal policy changes.
  • Writing skills
  • Knowledge and demonstration of proper grammar and spelling in documentation
  • Accurate and efficient typing speed
  • Ability to respond to and anticipate needs of provider and patient
  • Skilled at operating computers and troubleshooting when necessary
  • Ability to use and understand documents required throughout execution of duties
  • Ability to maintain and adjust to changing needs of providers(s)
  • Ability to work independently as well as with a team
  • Strong interpersonal and verbal communication skills
  • Ability to perform several tasks at one time and react calmly and effectively in an emergency situation

Nice To Haves

  • Associate degree preferred
  • 3-5 years preferred
  • Oncology experience preferred

Responsibilities

  • Initiating, monitoring and assessing all financial and coverage aspects of comprehensive oncology and hematology care.
  • Participation and/or oversight related to insurance eligibility, verification of benefits, pre-cert / prior authorization, assistance and coverage resources, and financial counseling throughout the continuum of cancer services.
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