Oncology Coordinator

Redirect Health • Phoenix, AZ

5d

About The Position

The Oncology Coordinator is the dedicated advocate for members’ oncology needs throughout treatment. The role coordinates chemotherapy, radiation, and surgical oncology care; gathers treatment-plan details and checks them against plan benefits to confirm service coverage; and partners with clinical care teams to support members and families throughout treatment. The coordinator obtains treatment cost details and serves as a financial advocate, educating members about available resources and assisting with their financial needs to help ensure coverage. The role also works with leadership and other departments, communicates with members and care providers to support adherence to plans and protocols, performs general office duties, and maintains accurate member records in an electronic medical record system. The coordinator is expected to be a flexible, collaborative team player and perform other duties as required.

Requirements

• High school diploma or GED.
• 1–2 years of case management, customer service, or other experience directly aligned with the position’s responsibilities.

Nice To Haves

• Proficiency with Microsoft Word, Excel, and an electronic medical record system.
• 1–2 or more years of oncology or surgery coordination experience.

Responsibilities

• Coordinate chemotherapy, radiation, and surgical oncology services.
• Obtain treatment-plan details and check them against plan benefits for accurate service coverage.
• Partner with clinical care teams to provide a seamless experience for members and their families throughout treatment.
• Obtain treatment cost details and educate and assist members with financial resources and coverage needs.
• Work with leadership and across departments to identify the best care solution for each member.
• Communicate with members, departments, and care providers to ensure appropriate plans and protocols are followed.
• Perform general office responsibilities, including typing and answering telephone and client inquiries.
• Document and maintain accurate member records in an electronic medical record system.
• Contribute as a flexible, positive, collaborative team player.
• Perform other duties as required.

Benefits

• Healthcare benefit for the employee and family with no payroll deduction.
• Dental and vision insurance.
• Paid sick and vacation time.
• Access to a 401(k) savings plan after six months.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED