Onboarding Specialist, Experience & Learning

Woodcraft Rangers•Los Angeles, CA

2d•$30 - $35•Hybrid

About The Position

This role anchors the learning and experience journey of the new hire from orientation through the first 90 days. The Onboarding Specialist, Experience & Learning owns the design, coordination, and facilitation of new hire orientation and the 30/60/90-day onboarding touchpoints across all new hire populations — frontline staff, site coordinators, and office hires — ensuring every new employee is supported well past their first day. This role sits within the Employee Experience team and reports to the People Experience Manager. During peak hiring season, this role flexes to support ADP processing, data changes, and onboarding logistics in partnership with the Onboarding Specialist, Operations & Compliance.

Requirements

2+ years of experience in onboarding, learning & development, HR, or a related people operations role
Working knowledge of adult learning theory, andragogy, and retention-centered program design
Experience facilitating new hire orientation or training programs for diverse adult audiences
Strong organizational skills and ability to manage multiple onboarding cohorts and timelines simultaneously
Clear, warm, and professional written and verbal communication skills
Comfort working in a fast-paced, seasonal environment with shifting priorities
Strong project management skills and proficiency with project management tools (e.g., Notion, Asana, or comparable platforms)
Basic familiarity with HRIS or LMS platforms

Nice To Haves

Experience in a youth-serving nonprofit, education, or expanded learning organization
Experience designing or updating onboarding content and learning materials
Familiarity with ADP or comparable payroll/HRIS systems
Experience with 30/60/90-day onboarding frameworks or structured retention-focused programs
Bilingual (English/Spanish)

Responsibilities

Own the design, coordination, and facilitation of new hire orientation across all staff populations, ensuring the experience is engaging, inclusive, and retention-centered
Apply adult learning theory and andragogy principles to continuously improve orientation content, delivery, and format
Manage all logistics related to orientation, including scheduling, materials preparation, venue or virtual platform setup, and attendance tracking
Partner with the Onboarding Specialist, Operations & Compliance to ensure a seamless experience across compliance tasks and the orientation journey
Own the deployment and coordination of 30/60/90-day onboarding touchpoints across all new hire populations, including frontline staff, site coordinators, and office hires
Design and maintain onboarding resources, check-in structures, and milestone communications that support new hire retention and belonging through the first 90 days
Track new hire progress through the onboarding journey and flag concerns or gaps to the People Experience Manager
Gather and analyze new hire feedback to continuously improve the onboarding experience
Own the deployment and tracking of new hire surveys at key onboarding milestones, including 30/60/90-day check-ins; analyze results and surface findings to the People Experience Manager
Manage new hire LMS enrollment and ensure all required training is assigned, tracked, and completed on time
Coordinate shadow day scheduling and logistics across regions and sites, ensuring the experience is structured to support new hire learning and role readiness
Maintain up-to-date onboarding content in the LMS and other learning platforms, in partnership with the L&D team
Manage the onboarding calendar and coordinate scheduling across multiple new hire cohorts and regional populations
Communicate proactively with new hires, hiring managers, and site staff about onboarding timelines, expectations, and next steps
Maintain accurate records of onboarding completion and new hire engagement across all touchpoints
During high-volume hiring periods, flex to support ADP processing and employee data changes in partnership with the Onboarding Specialist, Operations & Compliance
Support onboarding logistics and compliance tasks as needed to ensure no new hire falls through the cracks during peak season