Onboarding Coordinator

Hays Electrical Services • Houston, TX

1d • Onsite

About The Position

The Onboarding Coordinator is the operational engine of the new hire experience. Reporting directly to the Onboarding Manager, this role coordinates the daily, cross-functional logistics required to welcome every new employee. As a vital member of the HR function, you are the primary point of contact for incoming talent, hiring managers, and cross-functional teams playing integral roles in making the onboarding journey seamless. Your mission is to eliminate Day 1 anxiety by executing flawless administrative workflows and personal outreach to inject energy and clarity into the initial steps of the employee journey.

Requirements

• High school diploma or equivalent.
• 1 year of experience in an HR support, recruiting coordination, administrative assistant or high-touch customer support role.
• Proficient with Microsoft Office, virtual meeting platforms, and databases or systems.
• Ability to maintain composure and solve problems quickly.
• Demonstrated attention to detail and accuracy in completing work.
• Strong verbal and written communication skills with the ability to communicate professionally and effectively with colleagues and customers.
• Proven accountability and initiative, with the ability to take ownership of tasks and follow through with minimal supervision.
• Strong time management skills, with the ability to prioritize work effectively.
• Ability to work effectively in ambiguous situations and adapt to changing circumstances.
• Ability to manage multiple tasks and completing deadlines simultaneously.
• Customer service-oriented approach to work and interactions.
• Ability to collaborate and work effectively as part of a team.
• Willingness to learn new skills and adapt to changing job requirements.

Nice To Haves

• Associate’s or Bachelor’s degree in HR, Communications or Business in progress or completed is a plus.
• Experience working with Workday.
• Tech savvy.
• Interest in learning & development or human resources as a career path.
• Bilingual (English//Spanish).

Responsibilities

• Execute high-touch outreach campaigns via phone calls and personalized emails to welcome incoming employees immediately following offer acceptance.
• Serve as the dedicated single point of contact for all new hires during the critical pre-boarding window, answering questions regarding scheduling, dress code, benefits deadlines, and company resources as needed.
• Conduct proactive check-ins prior to Day 1 to ensure new hires have received their onboarding schedules, verified start times, and feel confident navigating their first day.
• Troubleshoot pre-boarding anxieties and roadblocks such as tech delivery delays, documentation issues etc. over the phone, providing immediate, empathetic support to build trust.
• Owns pre-onboarding execution for all incoming corporate employees, ensuring all applicable screenings, verifications, and compliance paperwork are completed prior to Day 1.
• Supports travel coordination for new employees who will need to travel to attend Day 1 orientation activities.
• Coordinate cross-functional fulfillment by partnering with IT and Facilities to guarantee equipment, system access, and workspace assignments/set up are completed on time.
• Manage orientation logistics including schedules/agendas, booking conference rooms or providing virtual meeting links, and syncing calendars for speakers and internal facilitators.
• Maintains the HRIS to ensure new hire records are 100% accurate, up-to-date, and compliant with company data policies.
• Owns the creation of new hire orientation folders and welcome packages for every orientation session.
• Supports the management of welcome inventory by maintaining accurate item counts.
• Co-facilitate orientation sessions alongside the Onboarding Manager, managing live chat Q&A, conducting tour of facilities, and providing any additional information that may be requested during presentations.
• Manages set up of lunch for orientation sessions.
• Monitors orientation agenda to ensure presenters arrive on time and adhere to allotted time, coordinates any changes to agenda timing that may be needed.
• Coordinates with Hiring Managers to ensure someone from the team arrives at the end of orientation to escort new hires to their workspace and facilitates team introductions.

Benefits

• Competitive salary based on experience
• Comprehensive health, dental, and vision insurance
• Generous paid time off and company holidays
• Opportunities for professional growth and development in a supportive, fast-paced environment

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED