OnBase Business Analyst

UnitedHealth Group•Tampa, FL

21h•$60,200 - $107,400•Remote

About The Position

The OnBase Business Analyst serves as a strategic liaison between business units and development teams, supporting workflow and document management across varied operational structures. The role collaborates with internal business units, IT teams, external client units, stakeholders, and partners to support and improve products and services within the OnBase application. It includes gathering, documenting, analyzing, and validating requirements; translating those requirements into project plans; and analyzing application and system specifications, including testing and installation methods. This is a national remote, full-time position working 40 hours per week, Monday through Friday, during normal business hours of 8:00 a.m. to 5:00 p.m. in the employee’s time zone. Training is conducted during normal business hours, Monday through Friday. Remote employees must maintain a dedicated private work area, secure company-sensitive documents where applicable, and have access to an approved high-speed internet connection. Employees must adhere to UnitedHealth Group’s Telecommuter Policy.

Requirements

High school diploma, GED, or equivalent work experience.
Must be at least 18 years old.
At least 1 year of experience using OnBase.
At least 2 years of experience gathering business requirements and implementing projects or procedures based on those requirements.
Experience with Microsoft Excel, including Pivot Tables, creating and editing, and formula management.
Experience creating, editing, and managing documents in Microsoft Word.
Experience scheduling, hosting, and leading meetings.
Ability to work full-time Monday through Friday, 8:00 a.m. to 5:00 p.m.
For remote work: ability to secure company-sensitive documents where applicable; a dedicated work area separated from other living areas that provides information privacy; and residence in a location that can receive UnitedHealth Group-approved high-speed internet or access to existing high-speed internet service.
Strong written and verbal communication skills.
Strong negotiation, facilitation, and collaboration skills.

Nice To Haves

Proficiency in data analysis and statistical analysis, including identifying patterns and trends.

Responsibilities

Collaborate with internal business units, IT teams, and external client units to support workflow and document management within OnBase.
Work with business and operational teams to strategize, prioritize, develop, and support new and existing OnBase products and services.
Schedule, host, and lead project meetings; document meetings and distribute notes to relevant teams.
Serve as the primary communication link between business units, operational units, and the OnBase development team.
Facilitate requirement-gathering activities and ensure requirements are thoroughly documented, analyzed, and validated.
Translate business requirements into actionable project plans and identify opportunities for process improvement and innovation.
Communicate regularly with stakeholders, subject matter experts, business teams, and integrated IT partners.
Collaborate with internal and external customers and partners to reevaluate and prioritize ongoing development.
Analyze, design, and understand application and system specifications for business solutions, including testing and installation methods.
Seek opportunities to use emerging technologies within the OnBase application.
Work with the OnBase team to review new development, configuration, and coding for efficiency and minimal business disruption.