On-Site Support Specialist

Genuine Parts Company•Wichita, KS

2d•Onsite

About The Position

Under limited supervision, the On-Site Support Specialist performs support functions for a customer site. This position works more than 50% of the time at the customer location. This role is suitable for combining several non-exempt functions.

Requirements

Reliability, organization and attention to detail required.
Industry experience required.
Customer service and communication skills required.
Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the Internet required.
Valid driver’s license and good driving record required.

Nice To Haves

Product knowledge from previous warehouse experience is preferred.
May need to be certified to operate a forklift.

Responsibilities

Provides excellent customer service that will enhance the relationship and lead to ongoing sales.
May act as a lead/mentor to other employees.
Performs one or more of the following support functions primarily at a customer location that include, but are not limited to, ART, VMI, driving, delivery, crib attendant, storeroom work and/or customer service.
Performs other duties as assigned.