On Site Service Representative-Automotive Assembly
About The Position
At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel.
Requirements
- BS/BA in engineering or business, with some chemistry background preferred
- 1 to 3 years at a minimum of relevant work experience in a manufacturing environment is required
- Willing to work on-site M-F 40 hours per week, 1st shift with occasional weekends
- Must have a strong work ethic and excellent customer relationship skills
- Strong communication skills both internally and externally
- Must have strong problem resolution and technical leadership skills
- Strong PC capability to include the Microsoft Office Suite of products
- Ability to travel and meet with customers to gain exposure to other facilities and projects
Nice To Haves
- Preference to candidates that live within commuting distance of Reno, NV
- Travel to other facilities will be minimal but encouraged
Responsibilities
- Provides on-site routine technical service at defined customer line in Sparks, NV.
- Performs consignment inventory mgmt., manages / records / maintains all related consumption data at customer processes / lines
- Supports forecasting and supply process (material order)
- Maintains quality / efficiency level of products and escalates technical challenges to Tech Service
- Aligns sales strategies with sustainability goals
- Develops customer centric initiatives to enhance loyalty and long-term partnership
- Implements customer feedback (VOC) to refine sales approaches
- Monitors competitor activities, positioning
- Leverages CRM tools, Microsoft 365, data analytics, and automation to enhance sales performance
Benefits
- affordable plans for medical, dental, vision and wellbeing starting on day 1
- Paid time off including sick, vacation, holiday and volunteer time
- flexible & hybrid work policies (depending on role)
- vacation buy / sell program
- 401k matching
- employee share plan with voluntary investment and Henkel matching shares
- annual performance bonus
- service awards
- student loan reimbursement
- 12-week gender neutral parental leave (up to 20 weeks for parents giving birth)
- fertility support
- adoption & surrogacy reimbursement
- discounted child and elderly care
- scholarships
- diverse national and international growth opportunities
- access to thousands of skills development courses
- tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
