On-Site Property Manager - FT - Hallmark

Pan American Properties•Ontario, CA

2d•Onsite

About The Position

The On-Site Resident Manager is responsible for establishing and promoting a community environment, being available to residents and assisting their needs, performing administrative responsibilities, and serving as the primary responsibility for the financial operations of the community by maximizing income and controlling expenses. The ideal candidate is customer service oriented, reliable, positive, energetic, and professional, with previous experience as an on-site property manager and a commitment to applying their best in a high-energy environment. This position requires the incumbent to live on-site at the Hallmark property in Ontario, CA.

Requirements

Minimum of 3 years of experience as an on-site property manager and/or highly relevant experience with consistent property management is required
Strong computer literacy with knowledge of Microsoft Office Suite, including Excel, Word, and Outlook is required
Strong knowledge of landlord tenant law and regulations, including Fair Housing Laws
Strong knowledge of maintenance operations as it relates to apartment communities
Strong interpersonal and communication skills in order to interact effectively with prospects, residents, peers and management
Effective administrative, organizational and time management skills
Must live on-site at our Hallmark property in Ontario, CA

Nice To Haves

Higher education preferred
Experience in budget preparations and monthly reports preparation is highly desired

Responsibilities

Establishing and promoting a community environment
Being available to residents and assisting their needs
Performing administrative responsibilities
Serving as the primary responsibility for the financial operations of the community by maximizing the income and controlling the expenses of the apartment community
Demonstrate ability to understand financial goals, operate asset in owner’s best interest in accordance with company policies & procedures, and comply with Fair Housing, State and Federal laws
Ensure community is rented to fullest capacity by utilizing marketing strategies to attract prospective residents
Interpret, enforce, and explain the apartment lease and all policies proactively during check-ins and welcomes
Walk property and/or building to address safety concerns, maintenance items, pool or landscaping issues and cleaning needs
Ensure community is maintained to the best possible physical condition within the limits of the established budget
Review, report, and document all necessary maintenance requests
Ensure community appearance and repairs are noted and completed on a timely basis
Oversee and ensure all resident move-ins, move-outs, rent increases, and evictions are processed in a timely manner
Monitor conduct of residents to ensure compliance with house rules, regulations, and lease; enforcement of apartment rules, maintain written records, and report occupancy violations, disturbances and other infractions by tenants and guests
Responsible for managing daily operations of community related matters, by investigating and resolving resident concerns, and initiating corrective actions
Complete various daily and month-end reports including collection of rent, administration of late fees, three-day notices, and delinquency notices
Attend company trainings, provide input and direction, and develop action plans for community improvement