On Call Tow Operator

Dacus • McPherson, KS

5d

About The Position

Dacus Towing & Recovery is seeking a dependable, professional On-Call Tow Truck Driver to provide emergency roadside assistance, towing, recovery, and transport services during evenings, overnight hours, weekends, and holidays as needed. The role serves customers in stressful situations and requires independent work, sound decision-making, and professional representation of the company. The operator must live within 10 minutes of McPherson and report to the shop within 15 minutes of dispatch notification during assigned on-call shifts. Reliability and availability are essential functions of the position.

Requirements

• Reside within 10 minutes of McPherson.
• Be available for assigned on-call shifts and report to the shop within 15 minutes of dispatch notification.
• Be at least 21 years old.
• Hold a valid CDL and have an acceptable driving record.
• Pass a DOT physical examination and maintain medical certification.
• Be able to obtain and maintain any required certifications and endorsements.
• Safely operate vehicles with manual and automatic transmissions.
• Have basic mechanical aptitude and troubleshooting skills.
• Work independently and make sound decisions under pressure.
• Have strong communication and customer service skills.
• Be able to work evenings, overnight hours, weekends, holidays, and rotating on-call schedules.
• Frequently lift, carry, push, and pull equipment weighing up to 75 pounds.
• Bend, kneel, climb, crouch, work outdoors in all weather conditions, and safely enter and exit commercial vehicles multiple times per shift.
• Work around traffic, accident scenes, and other potentially hazardous environments while maintaining safety standards.

Responsibilities

• Respond to towing and roadside service calls safely, promptly, and professionally.
• Perform light-, medium-, and heavy-duty towing and recovery services.
• Provide roadside assistance, including lockouts, fuel delivery, battery jump-starts, tire changes, and winch-outs.
• Communicate with customers, dispatchers, law enforcement agencies, repair facilities, and other service providers.
• Assess recovery situations and make safe, informed decisions that protect people, vehicles, and property.
• Document calls, update statuses in towing software, collect payments, and complete required reports and paperwork.
• Conduct pre-trip and post-trip inspections of assigned vehicles and equipment.
• Maintain, secure, and keep vehicles, tools, and equipment clean and organized.
• Follow DOT regulations, company policies, and safety procedures.
• Represent Dacus Towing & Recovery professionally through appearance, attitude, and customer interactions.
• Promote company services and help build positive customer relationships in the community.

Benefits

• Competitive commission-based pay.
• 100% paid employee BCBS health insurance with dental coverage.
• 401(k) retirement plan with up to 4% company match.
• Company-provided tools and equipment.
• Paid training, certifications, and professional development opportunities.
• Supportive team environment within a growing family-owned company.
• Opportunities for advancement within Dacus Towing & Recovery and affiliated companies.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed