On Call Scheduler Weekends
About The Position
Cheer is seeking a compassionate, organized, and solutions-oriented On-Call Scheduling Coordinator to support its caregiving team during weekend and overnight hours. This role is critical to ensuring continuity of care, timely staffing support, and exceptional service for clients and caregivers. The On-Call Scheduling Coordinator serves as the first point of contact for urgent staffing needs, call-offs, schedule changes, and caregiver support after business hours. The company, Cheer, provides nonmedical home care services to the elderly and disabled, focusing on companionship, personal care, homemaking, and transportation services to enable clients to continue living comfortably at home.
Requirements
- Friendly Demeanor
- Comfortable with using Technology
Responsibilities
- Reviewing Shift Notes
- Clocking Caregiver In and Out
- Scheduling Replacement Caregivers for Call-Outs
- Support Caregivers During their Shifts
- Answering Client Questions
- Bringing Ease and Comfort to Our Clients and Caregivers Day
- Coordinate caregiver coverage to ensure uninterrupted client care
- Communicate professionally with caregivers, clients, and leadership teams
- Escalate urgent concerns appropriately following company protocols
- Support continuity of care and operational efficiency during overnight and weekend hours
- Partner closely with operations and care teams to provide exceptional service
- Maintain confidentiality and professionalism in all communications
- On a Rare Occasion - Visiting a Client
Benefits
- Paid weekly
- Holiday pay: time and a half
- Training and ongoing support
- Health insurance
- Dental insurance
- 401(k) with 4% company match
- Management that wants feedback and new ideas
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
Education Level
No Education Listed
