On-Call, Rentals Coordinator

Santa Clara University • Santa Clara, CA

2d • Hybrid

About The Position

Provides coordination for the SCU Presents Performing Arts Center business office’s rental department. This role involves assisting with the implementation of the rental program, including client contact, generating and processing rental agreements, maintaining information in EventPro, generating rental reports, and providing general rental support. After the event concludes, the coordinator will contact the client to discuss agreement addenda, update billing, gather client feedback, and close out agreements. The position also requires responding to requests for rental information, maintaining files and calendars, assisting in the creation and distribution of rental program information, and preparing rental quotes.

Requirements

• Three years related experience required.
• Ability to learn the EventPro computer software.
• Effective establishment and maintenance of cooperative working relationships within a diverse multicultural environment.
• Ability to promote and contribute to an inclusive and respectful workplace.

Nice To Haves

• Experience in arts non-profit organizations preferred.
• Understand and support the values and ideals of Jesuit education.
• Strong organizational skills with the ability to handle multiple projects simultaneously, work independently, and be detail-oriented.
• Strong interpersonal and creative problem-solving skills.
• Professional service-oriented demeanor.
• Excellent communication skills.
• Bachelor’s degree preferred.

Responsibilities

• Assist with implementing the rental program, including client contact, generating and processing rental agreements, maintaining information in EventPro, generating rental reports, and providing general rental support.
• Contact clients after events to discuss agreement addenda, update billing, gather feedback, and close out agreements.
• Respond to requests for rental information and direct them to the appropriate SCU Presents Performing Arts Center department.
• Maintain files and update calendars.
• Assist in the creation and distribution of rental program information.
• Maintain client data in EventPro and update rental program files as needed.
• Assist with requests for information on rental policies, procedures, and pricing.
• Prepare rental quotes for the rental team to review.
• Generate agreements, invoices, and track payments.
• Print and track house manager reports.
• Other duties as assigned.

Benefits

• Comprehensive benefits package for benefit eligible employees with programs and resources designed to promote and sustain personal health care, well-being, and the financial objectives of our employees and families.

What This Job Offers

• Job Type: Part-time
• Career Level: Mid Level