On-Call Graduate Business Application Support Administrator

Santa Clara University•Santa Clara, CA

7d•Onsite

About The Position

This part-time, fixed-term position supports the Graduate Business Programs (GBP) team within the Leavey School of Business at Santa Clara University (SCU). Reporting to the Senior Associate Director of Graduate Business MS Admissions, the role is responsible for application processing, including collecting materials, applicant outreach via email and phone calls, managing applications in progress, encouraging prospective student applications, and offering support and guidance throughout the application process. The position aims to support recruitment efforts for the Graduate Business Programs.

Requirements

Bachelor’s preferred
MS Office, PowerPoint, experience with web-based meeting software and online learning delivery, and Slate preferred.
Academic advising, recruitment experience, preferably in business or technology highly desired, admissions experience a plus.
Strong skills in communication, organization
Maturity in being able to establish credibility with Masters population from early career through executive level.
Flexibility for expanded hours during busy academic periods and for special events.
Attention to detail, time management, customer service and team skills desired.
Strong organizational and project management skills required.
Must have the ability to multitask, meet deadlines, and work successfully in a fast-paced environment.

Nice To Haves

Academic advising, recruitment experience, preferably in business or technology highly desired, admissions experience a plus.

Responsibilities

Support application processing, ensuring applications are completed in a timely manner.
Maintain close communication with the graduate admissions team on admissions needs.
Use email, phone calls, and Slate messaging to communicate with applicants regarding application materials and requirements.
Ensure smooth transition of students from admissions through to academic support.
Answer questions regarding all Graduate Programs and the application process.
Assist with planning and executing recruiting events.
Support the Student Ambassador Program.
Work within Slate to manage applications.
Use Slate, LiveWhale and Excel for event publishing and tracking.
Load event attendees into Slate CRM.
Provide pre-event support including name tags, folders, and check lists.