On-Call Cashier

Pilgrim Parking • Boston, MA

6d • Onsite

About The Position

Pilgrim Parking is currently hiring Cashiers for on-call opportunities to start immediately. This role involves direct interaction with patrons, managing cash and transactions, and maintaining a clean and orderly work environment. The position requires excellent customer service skills and the ability to handle various situations professionally.

Requirements

• You are at least 18 years old.
• Great communicator in both written and spoken language, with a friendly, professional approach to everyone you meet.
• Thrive in a fast-paced environment, and can help resolve customer issues in a positive and helpful way.
• You provide customer resolution in a professional and friendly manner.

Nice To Haves

• Cash handling experience: 1 year+
• Customer service: 1 year+

Responsibilities

• Direct patrons where to park and assist when spaces are full.
• Verify the “bank” of cash provided for change and necessary supplies at the start of each shift.
• Issue tickets to customers, recording the required information on each ticket.
• Collect payment either through cash, credit card or validation always securing cash according to the company’s standard operating procedures.
• Process exception transactions (e.g., lost tickets, grace period tickets, etc.) according to company policy, including completing the applicable form.
• Provide the correct change for cash transactions and issue a receipt for all fee transactions.
• Complete the daily shift paperwork by recording the number of transactions by parking rate, number of vehicles in and out of the facility, number of contract parkers, vehicles left in the facility, number of validated tickets and exception tickets.
• Maintain a neat and orderly cashier booth at all times, free of debris and trash with clean windows void of unapproved company posters or decorative hangings.
• Provide the company’s standards of service with each customer including maintaining the required uniform appearance, stating the company greeting, answering questions, resolving issues and thanking each customer upon exit.

Benefits

• Free Parking!
• Flexible scheduling
• Paid Holidays
• Wellness
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• Paid vacation (FT Employees)
• Extra day-off on your birthday (FT Employees)
• Benefits Package (FT Employees) - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed