On-Call Banquet Server

Horseshoe Bay Resort•Redwood City, CA

15h•Onsite

About The Position

The On-Call Banquet Server is responsible for setting up banquet rooms and serving food and beverages in a friendly, courteous, and professional manner, adhering to Crescent's high standards of quality. This role involves interacting with guests, ensuring their satisfaction, and maintaining the readiness of banquet spaces for future events.

Requirements

Ability to communicate in English.
Self-starting personality with an even disposition.
Maintain a professional appearance and manner at all times.
Ability to communicate well with guests.
Willingness to "pitch-in" and help co-workers; be a team player.
Basic knowledge of food and beverage preparations, service standards, guest relations, and etiquette.
Knowledge of appropriate table settings and service ware.
Ability to comprehend and apply written product labeling instructions for safe application of products and processes.
Ability to remember, recite, and promote the variety of menu items.
Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
Ability to operate beverage equipment, e.g., coffee maker.
Comply with attendance rules and be available to work on a regular basis.

Responsibilities

Set up banquet room with linen, service ware, and glassware as instructed by the Supervisor.
Attend roll call meetings to understand function details and guest/hotel expectations.
Greet guests and respond to requests in a friendly and courteous manner.
Serve food and beverages according to the Supervisor's instructions and guest expectations.
Promptly remove dishes after guests complete each course or meal.
Abide by all State, Federal, and Corporate requirements for serving alcoholic beverages.
Replenish beverages as necessary and check with guests for overall satisfaction.
Reset the banquet room according to the Supervisor’s specifications after the banquet is complete.
Comply with attendance rules and be available to work on a regular basis.
Perform any other job-related duties as assigned.