Omni Experience Ambassador Part Time

BJ's Wholesale Club • Noblesville, IN

2d • $16

About The Position

The Omni Experience Ambassador performs general warehouse activities and supports BJ’s digital order initiatives, including BOPIC, Curbside, Express Pay, and Ship from Club. The role involves picking merchandise from a pick list, verifying items and counts with a handheld RF scanner, updating merchandise locations, moving orders to staging, securely packaging orders, and operating equipment. The ambassador works to meet productivity targets and service-level deadlines while maintaining an organized, clean, and safe work area. The position also supports member service, returns processing, inventory and replenishment communication, club policies, and work in other departments as needed. Regular, predictable, full attendance is an essential function of the job.

Requirements

• Regular, predictable, full attendance is an essential function of the job.
• Able to continuously lift objects up to 50 pounds; heavier or awkward objects may need to be moved with assistance.
• Able to move about continuously on hard surfaces and frequently bend, climb, crawl, handle, pull, reach, stoop, and position oneself to examine or scan merchandise.

Nice To Haves

• Previous order-pulling experience.
• Big-box or wholesale retail experience.
• Previous RF scanner experience.

Responsibilities

• Pick merchandise from order lists using a handheld RF scanner and verify merchandise and counts.
• Move merchandise from the sales floor to the staging area and update merchandise locations as needed.
• Communicate inventory or equipment problems, expired or short-dated items, and merchandise replenishment needs to the appropriate club team.
• Work with the team to pull merchandise from the reserve area when possible to avoid sales-floor replenishment.
• Pick orders on time and meet productivity requirements, service-level agreements, performance metrics, and deadlines.
• Follow operational processes and established SOPs for BOPIC, Curbside, and Ship from Club.
• Take responsibility for individual performance and work with club leadership when metrics are not met.
• Package orders securely according to standard operating procedures.
• Keep the Ship from Club area neat, clean, and organized; perform housekeeping, remove trash and cardboard, and handle damaged or spoiled goods according to procedures.
• Process returns to the club and determine how to handle them, including through DDR or the Membership desk.
• Maintain club policies and procedures, including dress-code standards.
• Provide friendly, courteous service, address member concerns, and support a safe and positive member experience.
• Maintain clean and organized OMNI spaces and storage bins in accordance with club and safety standards.
• Perform other assigned duties, including working in other departments as needed.
• Maintain regular, predictable, full attendance.

Benefits

• Weekly pay.
• Complimentary Club Card Membership and a free Supplemental Membership for someone in the household.
• Paid time off, including vacation, personal, sick days, holidays, bereavement, and jury duty leave.
• Three medical plan options and optional dental, vision, Health Savings Account, and flexible spending account options.
• 401(k) retirement savings plan with company match for eligible team members aged 18 and older.
• Employee Stock Purchase Plan with the opportunity to purchase BJ’s common stock at a 15% discount.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed