OMH Resident Wellness Coordinator - Full-Time; 4192-201-N

Catholic Charities Brooklyn and Queens • Queens, NY

2d

About The Position

Catholic Charities Brooklyn and Queens provides social services through more than 160 programs. Queens Supported Housing Programs serve adults with severe mental illness who have a DSM diagnosis and need housing; Brooklyn, Queens, and Jamaica programs provide scattered-site housing.

Under the direction of the Residential Supervisor, the OMH Resident Wellness Coordinator provides rehabilitation and recovery services to residents in residential programs funded by the New York State Office of Mental Health (NYSOMH). The role provides counseling, advocacy, case management, service coordination, behavioral interventions, restorative services, assistance with community activities, and crisis management. The coordinator assesses residents' and families' needs holistically and connects them with appropriate internal and external services, while treating residents with respect and dignity and following NYSOMH Part 595 regulations and agency guidelines.

The coordinator meets with residents at least twice weekly in OMH Community Living programs and at least monthly in OMH Supported Housing programs to discuss and document progress toward service-plan goals. The position also includes field work as program needs arise, documentation, referrals and follow-up, medication monitoring, crisis intervention, support with activities of daily living, and participation in supervision, case conferences, staff meetings, and cross-program service reviews.

Requirements

• Bachelor’s degree in social work, psychology, or a related health or human services field.
• Excellent clinical skills.
• At least two years of relevant mental health, substance abuse, or human service experience.
• Regularly able to talk, hear, walk, stand, and sit, and lift up to 10 pounds.
• Able to travel throughout the five boroughs as needed.

Nice To Haves

• Bilingual Chinese, Korean, Spanish, or English language skills preferred.

Responsibilities

• Provide counseling, advocacy, case management, behavioral interventions, restorative services, assistance with community activities, and crisis management to OMH residential clients.
• Carry out duties in accordance with NYSOMH regulations, including Part 595, and agency guidelines.
• Provide service coordination by holistically assessing client needs and connecting clients with needed internal or external services.
• Meet with residents at least twice a week in OMH Community Living programs and at least once a month in OMH Supported Housing programs to discuss and document progress toward service-plan goals.
• Go into the field as directed by the program when issues arise.
• Prepare contact notes, incident reports, and other documentation as required by NYSOMH regulations.
• Develop wellness goals and activities with input from residents and other staff.
• Make referrals to appropriate community service providers and follow up on referrals made for consumers and families; respond to referrals made to the coordinator or program.
• Ensure and assist clients in following program rules and guidelines.
• Accompany clients to scheduled appointments with service providers as needed.
• Participate actively in weekly supervision, case conferences, and staff meetings.
• Report issues to Behavioral Health Services Administration and/or Agency Administration that may negatively affect the agency's reputation, client or staff welfare, or corporate compliance.
• Assess the needs of the whole consumer and family, including basic needs such as food, clothing, and shelter, and ensure appropriate referrals.
• Participate in cross-program service reviews supporting service-delivery planning, coordination, and closure.
• Participate in medication monitoring and assist with crisis intervention as needed.
• Assist and instruct residents in activities of daily living, including bathing, dressing, laundry, housekeeping, shopping, budgeting, and meal preparation.

Benefits

• Generous time off, including vacation, personal days, sick days, and paid holidays annually.
• Medical, dental, and vision benefits.
• Retirement savings with agency match.
• Transit Flexible Spending Account.
• Life insurance.
• Public Loan Forgiveness Qualified Employer.
• Training series and other additional voluntary benefits.

What This Job Offers

• Job Type: Full-time