OMH Resident Wellness Coordinator - Full-Time; 4192-201-N

Catholic Charities Brooklyn and Queens•New York, NY
•$33 - $37

About The Position

Under the direction of the Residential Supervisor, the OMH Resident Wellness Coordinator provides rehabilitation and recovery services, including counseling, advocacy, and case management, to residents of residential programs funded by the New York State Office of Mental Health (NYSOMH). The coordinator treats residents with respect and dignity and applies NYSOMH Part 595 regulations and agency guidelines. The role uses a holistic, integrated approach to service coordination, connecting residents and families with appropriate internal and external services. The coordinator supports residents in meeting service-plan and wellness goals through behavioral interventions, restorative services, crisis management, community participation, and assistance with daily living. The position also includes documentation, referrals and follow-up, medication monitoring, accompanying residents to appointments, and participation in supervision, case conferences, and staff meetings. Programs include scattered-site housing, and travel throughout the five boroughs may be required.

Requirements

  • Bachelor’s degree in social work, psychology, or a related health or human services field.
  • At least two years of relevant mental health, substance abuse, or human services experience.
  • Excellent clinical skills.
  • Ability to travel throughout the five boroughs as needed.
  • Regularly able to talk, hear, walk, stand, and sit, and lift up to 10 pounds.

Nice To Haves

  • Bilingual Chinese, Korean, Spanish, or English skills preferred.

Responsibilities

  • Provide counseling, advocacy, case management, behavioral interventions, restorative services, assistance with community activities, and crisis management to OMH residential clients.
  • Carry out duties in accordance with NYSOMH regulations, including Part 595, and agency guidelines.
  • Meet with residents at least twice weekly in OMH Community Living programs and at least monthly in OMH Supported Housing programs to discuss and document progress toward service-plan goals.
  • Go into the field as directed by the program when issues arise.
  • Prepare contact notes, incident reports, and other documentation as required by NYSOMH regulations.
  • Develop wellness goals and activities with input from residents and other staff.
  • Refer residents and families to appropriate community, internal, and external service providers, follow up on referrals, and respond to referrals made to the coordinator or program.
  • Ensure and assist clients in following program rules and guidelines.
  • Accompany clients to scheduled appointments with service providers as needed.
  • Participate in weekly supervision, case conferences, staff meetings, and cross-program service reviews.
  • Report issues that may negatively affect the agency's reputation, client or staff welfare, or corporate compliance to Behavioral Health Services Administration and/or Agency Administration.
  • Assess the needs of the whole consumer and family, including basic needs such as food, clothing, and shelter.
  • Participate in medication monitoring and assist with crisis intervention as needed.
  • Assist and instruct residents in activities of daily living, including bathing, dressing, laundry, housekeeping, shopping, budgeting, and meal preparation.

Benefits

  • Generous time off, including vacation, personal days, sick days, and paid holidays.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Retirement savings with agency match.
  • Transit benefits.
  • Flexible Spending Account.
  • Life insurance.
  • Public Loan Forgiveness Qualified Employer.
  • Training series and other additional voluntary benefits.
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