Older Worker Peer Navigator

COALITION FOR RESPONSIBLE COMMUNITY DEVELOPMENT•Los Angeles, CA

About The Position

The Peer Navigator supports Older Adults in Los Angeles as they re-enter the workforce, pursue upskilling opportunities, enroll in benefits, access supportive services, and navigate the workforce system. Drawing on lived experience and an understanding of Older Workers, the Peer Navigator serves as a trusted guide and advocate for peers seeking to re-enter or advance in the workforce. The role supports Older Adults in strengthening their workforce participation and contributes to the City of Los Angeles.

Requirements

  • Lived experience navigating employment later in life, career transitions, or other workforce challenges.
  • Demonstrated lived experience as an Older Worker navigating employment, training, or benefit systems.
  • Strong interpersonal communication skills and ability to build rapport and trust with diverse individuals.
  • Basic computer literacy, including ability to use email, online job-search platforms, and digital tools.
  • Strong organizational and documentation skills.

Nice To Haves

  • Knowledge of local workforce systems, community resources, and benefits programs.
  • Bilingual skills, including English/Spanish or other languages commonly spoken in Los Angeles.
  • Previous experience in workforce development, social services, peer navigation, or related fields.
  • Experience serving or working with adults age 55 and older.

Responsibilities

  • Provide one-on-one support to Older Adults seeking employment, workforce training, or benefits enrollment.
  • Share personal insights and lived experience as an Older Worker to build trust, encouragement, and motivation among participants.
  • Help participants navigate the local workforce system, including enrollment and access to training, employment opportunities, and community-based resources.
  • Assist with job-search activities, including resume building, online applications, interview preparation, and digital literacy.
  • Connect participants with wraparound services and partner organizations, including housing, healthcare, transportation, public benefits, and supportive programs, as needed.
  • Conduct outreach to recruit participants by attending community events, making phone calls, and collaborating with local community-based organizations.
  • Support data collection to highlight the outcomes and needs of Older Workers.
  • Maintain accurate records of participant interactions and progress in accordance with program guidelines, including documentation in CalJOBS and other platforms.
  • Facilitate small-group sessions, peer support circles, or workshops for Older Workers, such as digital basics and age-friendly job-search strategies.
  • Develop tools, systems, and processes that WorkSource Centers can use to improve support for Older Workers.

Benefits

  • 14 paid holidays.
  • On-demand training memberships to support professional development.
  • Dental and vision insurance; medical insurance that is 85% employer-paid and 40% dependent-paid.
  • 401(k) eligibility from day one, with up to 3% matching after one year.
  • 529 Educational Savings Plan from Principle.
  • Flexible Spending Account (FSA).
  • Short- and long-term disability coverage.
  • Accident and hospital indemnity coverage.
  • Whole life insurance with cash benefits.
  • Identity theft protection and legal services.
  • Discount pet insurance through ASPCA.
  • Generous work/life balance.
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