Old Town Team Member FT

CHAMPION XPRESS CAR WASH•Albuquerque, NM

6d•$14 - $16•Onsite

About The Position

The Old Town Team Member helps operate the car wash safely and efficiently while providing guest service. The role includes preparing and loading vehicles, operating and monitoring tunnel equipment, supporting vacuum service, maintaining the facility, and helping guests understand wash packages and memberships. Team Members are expected to meet operational KPIs, follow safety procedures, participate in training and meetings, and assist with opening and closing tasks as trained. The position is full-time, based in Albuquerque, New Mexico, with a listed hourly pay range of $14.00–$16.00. It is eligible for cash and digital tips.

Requirements

Ability to lift up to 50 pounds.
Ability to remain on your feet for the full workday.
Willingness to work in all weather conditions, including cold, heat, wet weather, rain, and snow.
Attend mandatory training sessions and team meetings.

Responsibilities

Meet the stated KPIs: safely prep and load 100% of vehicles and complete 100% of daily operational tasks.
Know the property’s safety procedures and layout, what should not be washed, tunnel equipment, and emergency-stop locations.
Greet guests as they approach the wash tunnel and guide and load vehicles safely according to vehicle size.
Use the bug-prep gun and remove mud from wheel wells when appropriate to prepare vehicles for washing.
Inspect vehicles for safety before washing and make key adjustments to car wash equipment.
Handle tunnel incidents safely and effectively, and communicate important vehicle information and equipment retractions to the crew.
Perform vacuum service and observe the vacuum area to support guest satisfaction.
Engage with guests using the 4 Steps of Service; explain the three single-wash packages, inform retail guests about memberships, and present the company’s Difference.
Support membership management and member-visit success, including license plate recognition and RFID sticker reads.
Learn and follow the LEAP Conflict Resolution process.
Train new Team Members using approved training modules.
Complete the daily shift report documenting shift performance and participate in the nightly close-down checklist.
Learn to open and close the car wash safely with leadership.
Maintain a clean and organized facility, including equipment, walls, trenches, vacuums, trash cans, and the lot.
Use ladders safely and engage emergency stops when cleaning; learn backroom safety and equipment procedures.
Follow company policies, procedures, safety standards, codes of conduct, and Champion safety procedures to avoid exposure to fumes, dirt, and harsh chemicals.
Attend mandatory training sessions, team meetings, and cleaning activities.
Perform other duties assigned by management.