Officiating Growth Manager - USTA Florida and USTA Caribbean Sections

USTA National Headquarters•Orlando, FL

1d•$62,400 - $65,000•Hybrid

About The Position

This is a temporary position through December 31, 2026, focused on delivering the National Officiating Strategic Plan within the USTA Florida and USTA Caribbean Sections. The role emphasizes recruitment, retention, training, and education initiatives to develop officials who enhance the consumer experience across all levels of tennis. The position requires collaboration with national and section staff and volunteers to promote, recruit, develop, and support officials, with a strong focus on diversity and inclusion. The manager will also work on marketing and promotional materials, build relationships with stakeholders in the officiating community, and develop programs to minimize barriers to entry for new officials. Understanding and implementing officiating alignment plans for youth pathways, promoting technology, and supporting the National Officiating Mentoring Program are key responsibilities. The role involves conducting needs analyses, planning and coordinating in-person workshops, and participating in the Community Officiating Evaluation Program. Additionally, the manager will develop educational materials, seminars, and webinars on tennis rules and regulations. Extensive travel within the USTA Florida and Caribbean Sections is expected for workshops, recruitment events, and tournaments.

Requirements

Bachelor’s degree preferred, ideally in a field that relates to sports management and/or business development
Recruiting experience is desired
A proven track record of building strong relationships and navigating long standing traditions, policies and practices
A proven self-starter who can work remotely
Excellent time management skills to manage workload
Demonstrates strong organizational skills
Ability to plan strategically and implement those plans
Exceptional interpersonal qualities and effective oral, written, presentation and listening communication skills to effectively represent officiating and the USTA throughout the Section.
Comprehensive understanding of the game and rules of tennis.
Flexibility – some weekend work and travel will be compulsory as part of this role.
Coaching/mentoring experience.

Nice To Haves

Applicants should live within the USTA Florida Section.
Local Candidates Preferred

Responsibilities

Deliver the National Officiating Strategic Plan within the Sections.
Collaborate with National and Section staff and volunteers to define and deliver the Section’s plan for promoting, recruiting, developing and supporting officials with a strong emphasis on diversity and inclusion.
Collaborate with National staff on the development of marketing, promotional and other collateral material to support recruitment and retention initiatives.
Build strong relationships with various stakeholders from the Section’s Officiating community to ensure all officials have an equal opportunity for recruitment, assignments and development within the Sections.
Develop a strong, positive working relationship with the Section’s Chairpersons and the Section Officiating Committees.
Develop and implement plans, in line with the National Strategic Recruitment Plan, for the retention of current officials and growth of new officials at the Sections and local level.
Quickly identify a new official’s barrier for entry and develop plans to minimize or eradicate those barriers.
Understand the Youth Pathway implementation plans for the Net Generation Circuit and USTA Competitive Structure and implement officiating alignment plans to ensure an enhanced consumer experience.
Develop a program that promotes the use of Court Captain through Net Generation Circuit events.
Promote the use of technology to better serve Providers and Officials.
Promote National Officiating Mentoring Program to the Section Officials and assist in implementing strategies to grow and sustain program participants.
Conduct a needs analysis of the Sections/Regions Officiating requirements, in collaboration with Section staff, and strategically plan and coordinate Officiating In-person workshops throughout the Sections/Region.
Be an active participant in the planning, development, and delivery of the Community Officiating Evaluation Program within Sections/Region.
Work with National and Section staff to develop educational material, seminars, and webinars to educate the local tennis ecosystem on the ITF Rules of Tennis and USTA Regulations.

Benefits

Medical, dental, vision
Access to doctors virtually
Flexible spending account
Life and disability insurance
Generous paid time off policy - including vacation, sick, personal, and paid holidays
Parental leave
Paid winter recess
401(k) with employer matching (up to 6.5%)
Promotional and growth opportunities
Learning and Development programs
Up to $5,000 for tuition reimbursement
Mental health and meditation benefits
Personalized health management program
Pet insurance
Commuter benefits
Identity theft protection
Discounts with network of partners
Fun events