Officer -Operational Risk

National Bank of Kuwait•New York, NY

14h•$0 - $70,000

About The Position

Contribute to the efficient and accurate processing of Operation Risk activities, including handling of all Investigation/Compensation inquiries, daily Bank Nostro Reconcilements, internal control duties, and the coordination and delivery of internal projects and process improvements in support of regulatory compliance, operational efficiency, and risk governance objectives.

Requirements

Hands-on knowledge of Investigations/Compensation, Nostro Reconcilement and other Middle Office processing and procedures
Fully versed in BAFT/IFSA Compensation rules and regulations
3+ years’ experience in Investigations/Compensation and Reconcilements
Knowledge of Equation, eGifts, Swift and Fedwire transaction processing structures, ICSWEB, WIT$WEB, Excel and Word
Prior Banking knowledge of Investigations/Compensation, Reconciliation & Middle Office processes and procedures
Ability to escalate and resolve problems quickly
Strong project coordination and organizational skills, with the ability to manage multiple workstreams, deadlines, and stakeholders
Ability to apply standard project management and change management practices in a controlled banking environment

Responsibilities

Investigate and resolve USD and FX transactions inquiries, return of funds and reconciliation exceptions accurately escalating non-routine cases to management
Track and resolve all cases which migrate to the Compensation phase in accordance with BAFT-IFSA compensation rules where settlement is either due from or due to NBK NY, escalating non-routine cases to management
Responsible for accurate and timely monthly reporting for the department
Responsible for the accurate and timely month end reconciliation of all department related accounts (Comp, OFAC, etc.)
Perform and review with management the daily bank reconciliations and distribute the daily report to all concerned parties
Identify if an investigation case needs to be generated in conjunction with reconciliation exceptions
Prepare entries and resolve reconciliation exceptions where applicable
Serve as Project Lead or Workstream Lead for internal Operational Risk, Middle Office, Regulatory, or Control-Enhancement initiatives as assigned by management.
Develop and maintain project documentation in line with standard project management disciplines, including project plans, timelines, scope definitions, key milestones, risks, assumptions, and dependencies.
Coordinate cross-functional stakeholders (Operations, Trade Finance, Treasury, Compliance, IT, Finance, and Head Office counterparts) to ensure timely execution, issue resolution, and alignment with business objectives.
Support structured change management activities, including impact assessments, business requirements documentation, user testing coordination, implementation planning, and post-implementation reviews.
Ensure appropriate governance, escalation, and management reporting for projects, including clear articulation of risks, controls, and decision points.
Identify opportunities for process improvements, automation, and control enhancements across Operational Risk, Investigations/Compensation, and Reconciliation activities.
Partner with technology and business teams on system enhancements, upgrades, or new functionality, including requirements definition, user acceptance testing (UAT), and implementation support.