Office Technician (2026/27 School Year)

Sage Oak Charter Schools•Redlands, CA

4d•Onsite

About The Position

The Office Technician supports the operations of the school office to ensure the school is aligned with its mission, vision, and core values. This is a 12-month, onsite office position classified as non-exempt and classified staff. The Office Technician serves as the school receptionist and provides general office, safety, student intake, and parent and student support. The position reports to the Office Manager or designee. The role includes processing forms, entering and maintaining data and records, preparing reports, handling mail and phone calls, scheduling appointments, welcoming and directing visitors, maintaining office supplies and suites, supporting onboarding and offboarding processes, assisting with newsletters and school events, and helping with cross-department initiatives. The Office Technician also supports office safety routines, helps maintain first aid supplies, assists with office systems and equipment procurement, provides customer service, supports student intake, and processes student identification cards while protecting confidential information. The employee is expected to respond to school-related written correspondence, calls, voicemails, and emails within 24 business hours; refer formal disciplinary matters to school management; and follow applicable school policies and reporting requirements. Other related duties may be assigned. The role requires state and federal background clearance and specified tuberculosis documentation. The work takes place in an office environment and may involve indoor and outdoor settings, varying temperatures, public and office meetings, and driving up to 100 miles in a day with available transportation.

Requirements

High school diploma or equivalent is required.
State and federal background clearance (LiveScan) to work with students is required before reporting to work.
Upon employment, provide proof of a clear TB test or a completed tuberculosis risk assessment questionnaire and certificate of completion by a health care professional dated within the last 60 days; update it every four years thereafter.
Operate office equipment, including a calculator, copier, fax machine, and computer, and use assigned software.
Use Google Docs, Google Sheets, and other online collaboration tools to send and receive information.
Perform basic arithmetic calculations.
Demonstrate conflict-resolution skills.
Use record-keeping techniques and methods for collecting and organizing data and information.
Embrace Sage Oak’s core values and maintain integrity.
Work independently with little direction.
Communicate clearly and maintain respectful, professional, and courteous interpersonal interactions.
Maintain a flexible and adaptable mindset and demonstrate sensitivity to individual differences and cultural backgrounds.
Maintain confidentiality of sensitive and privileged information.
Follow established procedures, meet deadlines, allocate time and resources effectively, and understand complex, multi-step written and oral instructions.
Meet physical demands that include hearing and speaking to exchange information, using hand and finger dexterity, reading materials, bending, kneeling or crouching, sitting or standing for extended periods, and lifting objects up to 50 pounds with or without assistance.
Have available transportation and be able to drive up to 100 miles in a day.

Nice To Haves

Three years of clerical or secretarial experience is preferred.

Responsibilities

Assist with processing forms related to assigned functions.
Input data; initiate queries; generate computerized reports; establish and maintain automated records and files; ensure data accuracy; and submit reports to appropriate personnel.
Receive, sort, distribute, and send mail as assigned.
Answer office phones as needed.
Make appointments and help maintain the office calendar.
Greet office visitors and direct them appropriately; serve as the school receptionist for parents, students, visitors, and staff.
Maintain an inventory of office supplies and request replenishments as needed.
Attend and help facilitate school events as needed.
Assist with creating monthly newsletters and duplicating and distributing materials as needed.
Keep the new employee onboarding tracker current and complete, and complete assigned offboarding tasks for separating employees.
Ensure office suites are well-maintained and supplies are stocked.
Assist with Sage Milestones and other cross-department initiatives.
Support implementation of the school safety plan and follow office safety evaluation routines.
Ensure first aid materials are available and meet timelines for office safety checks.
Support office efficiency through office systems, supplies, layouts, and equipment procurement.
Provide customer service to parents, students, and staff who call or visit the office.
Support student intake by gathering required documentation as needed.
Process student identification cards according to school procedures while ensuring accuracy and confidentiality of student information.
Respond to school-related written correspondence, phone calls, voicemails, and emails within 24 business hours.
Refer formal disciplinary actions involving students and staff to school management and follow applicable complaint and technology policies and child abuse reporting requirements.
Perform other duties as assigned.