Office Technician - Financial Assistance

Wright County•Mn 55313, MN

3d•Onsite

About The Position

Performs intermediate skilled administrative support work providing customer service, clerical, office support and/or financial activities to assist Department /Office management in administering programs and services provided to the County and the general public. Work is performed under the limited supervision of a unit supervisor and/or Department Director. Limited oversight/training is exercised over less experienced office staff. This position is assigned to specialized functions within a Department.

Requirements

High school diploma or GED and two years of experience in administrative support with public walk-in contact, or equivalent combination of education and experience.
Requires the ability to type 35 words per minute.
May require possession of, or ability to obtain, specific licenses and/or certifications depending on departmental assignment.
A valid driver’s license or evidence of equivalent mobility is required upon hire.
Knowledge of, or ability to learn, County government work flows and processes; knowledge of basic office procedures; skill in the use of standard office equipment; including computer and software programs; verbal and written communication skills sufficient to effectively present information and respond to questions from a wide variety of audiences; reading comprehension skills sufficient to read and understand technical documents specific to the activities; and writing skills sufficient to compose a variety of letters, reports and forms; interpersonal skills sufficient to exchange and/or convey information, receive work direction and maintain effective working relationships; ability to perform data entry into various databases; ability to learn and use computer systems and programs used to administer Department/Office programs; ability to format and prepare basic business communications; ability to apply program policies and guidelines related to Department/Office programs; ability to perform math calculations to calculate fees; ability to deal effectively with demanding/challenging individuals; ability to maintain a high level of confidentiality regarding sensitive information; ability to pay attention to detail and effectively organize time and anticipate, plan and successfully respond to changing circumstances; ability to perform all job duties in compliance with safety guidelines and with an ongoing awareness of safety practices; ability to communicate courteously and professionally while maintaining positive working relationships with others when carrying out all job functions.

Nice To Haves

Associates/Technical degree is preferred.

Responsibilities

Interacts with the public, vendors, others in the work unit, across units and with other agencies in person, on-line, or via telephone to exchange general information related to the Department’s/Office’s programs and activities; explains processes and requirements; receives and responds to complaints of both a routine and confidential nature requiring knowledge of policies, procedures, activities, and rules regarding data privacy.
Performs records management duties specific to the Department/Office assigned. Responsible for complying with State of Minnesota data practices laws.
Assists with record maintenance and maintains Department/Office specific records; i.e. scans, indexes, and maintains all current and historical files; recommends disposition of records to storage, and archives; relocates and reorganizes records as necessary, purges and/or shreds records in accordance with record retention policies; determines proper coding and enters into system.
Performs typing and computer input of data, correspondence, activities, and other statistics.
Accesses and enters information into databases; prepares forms, listings, informational, statistical reports, and documents by determining required data, gathering, receiving, and compiling data from several sources; reviews and compares information to verify accuracy; formats data appropriately; transmits reports as required.
Calculates, collects, receipts, and processes all incoming fees, taxes, payments or other revenue, including entry into computer system as required; tracks and calculates Department/Office and/or program expenses; prepares purchase requisitions.
Balances daily receipts and prepares for deposit; maintains accurate records of fees and other accounting information; generates financial reports for internal and external agencies.
Composes and/or types letters, meeting minutes, forms, memoranda, and reports from abbreviated notes, tapes, and records; assists in preparing, updating and maintaining various Department/Office plans, manuals, and forms; prints, scans, faxes and makes copies of materials; sorts and distributes mail; tracks shipments as required; tracks and monitors the administrative office supply inventory and arranges for replenishment of items as necessary.
Sets up appointments and meetings for Department/Office staff.
Performs other duties and activities as assigned.