Office Systems Specialist (Office Equipment)

Konica Minolta Business Solutions, U.S.A., Inc. • Lenexa, KS

5d

About The Position

Konica Minolta is hiring an Office Systems Specialist to service and repair office equipment and machinery. The role involves working on Konica Minolta products, diagnosing technical problems, completing repairs and installations, and resolving connectivity issues. The specialist travels to customer sites within an assigned territory, maintains customer relationships, tracks supplies, and documents service activity. The position offers hands-on and computer-based training on current and emerging technologies, exposure to IT networks and services, and opportunities for career growth.

Requirements

• 3–5 years of experience servicing or repairing office equipment or machinery.
• High school diploma/GED or equivalent experience.
• Reliable transportation to drive to customer sites daily.

Nice To Haves

• A+ or N+ certification.
• Exposure to IT networks.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including technical diagnostics, break/fix repairs, installations, hardware removal, and connectivity troubleshooting.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within the assigned territory, track inventory supplies, and keep customers informed about scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction.
• Demonstrate progress in technical abilities, troubleshooting techniques, and productivity.
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

Benefits

• $1,500 sign-on bonus.
• Hands-on and computer-based training on current and upcoming technology products and services.
• Career growth opportunities, including exposure to IT networks and services.
• Competitive paid mileage.
• Company-provided laptop and phone.
• Inclusive and flexible workplace environment that values sharing new perspectives.
• Comprehensive benefits package including paid holidays, vacation, sick time, medical and dental benefits, 401(k), employee assistance, and tuition reimbursement programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED