Office Support Supervisor Florida
About The Position
How you move is why we’re here. ® Now more than ever. Get back to what you need and love to do. The possibilities are endless... Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success. If this describes you then let’s talk! HSS is consistently among the top-ranked hospitals for orthopedics and rheumatology by U.S. News & World Report. As a recipient of the Magnet Award for Nursing Excellence, HSS was the first hospital in New York City to receive the distinguished designation. Whether you are early in your career or an expert in your field, you will find HSS an innovative, supportive and inclusive environment. Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
Requirements
- Supervises Medical Assistants, LPNs, ATCs, and administrative support staff
- Provides at-the-elbow troubleshooting and operational support
- Serves as primary escalation point for patient concerns and service recovery
- Manages day-to-day operational needs for on-site physicians
- Oversees administrative and clinical inventory
- Completes end-of-day audits and reconciliation processes
- Serves as primary back-up for staffing coverage
- Promotes adherence to workflows, policies, and service standards
Responsibilities
- Oversees daily operations of the office, including front desk, clinical support staff, and checkout functions
- Manages team schedules across administrative and clinical staff to support provider schedules and patient flow
- Directly supervises Medical Assistants, LPNs, ATCs, and administrative support staff
- Monitors office efficiency throughout the day and intervenes to prevent delays
- Provides at-the-elbow troubleshooting and operational support
- Serves as primary escalation point for patient concerns and service recovery
- Manages day-to-day operational needs for on-site physicians
- Oversees administrative and clinical inventory
- Completes end-of-day audits and reconciliation processes
- Serves as primary back-up for staffing coverage
- Promotes adherence to workflows, policies, and service standards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
