Office Support Specialist

University of Arkansas•Fayetteville, AR
•Onsite

About The Position

The Office Support Specialist for University Recreation + Wellness provides administrative support to ensure efficient office and membership-services operations. The role also supports departmental staff with a variety of tasks and duties and assists with customer-service needs. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

  • Formal education equivalent of a bachelor’s degree from an accredited institution of higher education.
  • At least two years of experience in administration or a related area.
  • Knowledge of the organization and administration of higher-education academic and social programs.
  • Knowledge of campus and community resources.
  • Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs.
  • Knowledge of or ability to learn and explain membership-records policies and procedures.
  • Knowledge of or ability to learn and use basic office equipment, including a phone, computer, printer, copier, and fax.
  • Knowledge of or ability to learn FERPA regulations.
  • Ability to evaluate collected information and formulate recommendations.
  • Ability to compile information into report form.

Nice To Haves

  • Experience in higher education.
  • Experience working with college-age students.
  • Experience working with membership databases.
  • Experience with University of Arkansas software systems, such as Workday, UAConnect, SharePoint, and Perceptive Content.

Responsibilities

  • Provide administrative support for office and membership-services operations.
  • Support departmental staff with a variety of tasks and duties.
  • Assist with customer-service needs.
  • Maintain regular, reliable, and non-disruptive attendance.
  • Create and maintain collegial, harmonious working relationships.

Benefits

  • Health insurance
  • Dental insurance
  • Life and disability insurance
  • Tuition waivers for employees and their families
  • 12 official holidays
  • Immediate leave accrual
  • Choice of retirement programs with university contributions ranging from 5% to 10% of employee salary
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