Office Support Specialist

University of Arkansas System•Fayetteville, AR
•Onsite

About The Position

The Office Support Specialist for University Recreation + Wellness provides administrative support to ensure efficient operations of the office and membership services. The role also supports departmental staff with a variety of tasks and duties while assisting with customer service needs. Regular, reliable, and non-disruptive attendance is an essential job duty, as is the ability to create and maintain collegial, harmonious working relationships with others.

Requirements

  • Formal education equivalent to a bachelor’s degree from an accredited institution of higher education.
  • At least two years of experience in administration or a related area.
  • Knowledge of the organization and administration of various higher education academic and social programs.
  • Knowledge of campus and community resources.
  • Knowledge of state, federal, and campus rules, regulations, and requirements related to campus academic and social programs.
  • Knowledge of, or ability to learn and explain, membership records policies and procedures.
  • Knowledge of, or ability to learn and use, basic office equipment: phone, computer, printer, copier, and fax.
  • Knowledge of, or ability to learn, FERPA regulations.
  • Ability to evaluate collected information and formulate recommendations.
  • Ability to compile information into report form.

Nice To Haves

  • Experience in higher education.
  • Experience working with college-age students.
  • Experience working with membership databases.
  • Experience with University of Arkansas software systems such as Workday, UAConnect, SharePoint, and Perceptive Content.

Responsibilities

  • Provide administrative support for office and membership services operations.
  • Support departmental staff with a variety of tasks and duties.
  • Assist with customer service needs.
  • Maintain regular, reliable, and non-disruptive attendance.
  • Create and maintain collegial, harmonious working relationships with others.

Benefits

  • University contributions to health, dental, life, and disability insurance.
  • Tuition waivers for employees and their families.
  • 12 official holidays.
  • Immediate leave accrual.
  • Choice of retirement programs with university contributions ranging from 5 to 10% of employee salary.
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