Office Support Nurse - LPN/RN Tabeguache Family & Sports Medicine

PRIMARY CARE PARTNERS INC • Grand Junction, CO

4d • $23 - $26 • Onsite

About The Position

The Office Support Nurse supports physicians at Tabeguache Family & Sports Medicine by assisting with daily patient care from arrival through departure. The role includes preparing patients for examinations and treatments, gathering and documenting clinical information, coordinating care tasks, and helping ensure a positive physician-to-patient experience. The nurse may work in both family practice and sports medicine, including assisting with same-day fracture care and specialized procedures.

The position also supports clinic operations through patient communications, documentation, referrals, orders, charge entry, room and instrument preparation, and opening and closing procedures. The nurse works collaboratively with providers and staff, helps maintain provider schedules, and responds to changing clinic needs.

Requirements

• Active LPN or RN qualification, with an RN or LPN certificate for the state of Colorado.
• Capable of working in any medical environment and in both a family practice office and a sports medicine office.
• Caring personality and positive attitude.
• Ability to remain calm under pressure and exercise sound judgment in difficult situations.
• Excellent time management, problem-solving, and communication skills.
• Ability to prioritize and complete tasks throughout the day and keep the provider on schedule as much as possible.
• Ability to work collaboratively as part of the back-office team and independently.
• Knowledge of medical terminology and its proper, efficient use.
• Basic medical knowledge and basic orthopedic knowledge.
• Computer knowledge.
• Organization skills and excellent customer service skills.

Nice To Haves

• Previous medical office experience is preferred but not essential.

Responsibilities

• Triage patient phone calls and tasks, respond to patient voicemails, and return calls in a timely manner.
• Obtain and chart vital signs, medications, allergies, and other information relevant to the patient’s examination, including chief complaint, injury date, imaging, previous treatment, and history.
• Prepare and position patients for physician examinations and treatments; provide patient instructions and education materials.
• Perform skills listed on the applicable checklist and call patients to report test results.
• Monitor gaps in care and clinical metrics, and pre-plan upcoming schedules by checking care gaps, immunizations, PDMP information, outstanding orders, referrals, tasks, and patient messages.
• Prepare orders and treatments such as X-rays, MRI, CT, ultrasound, injections, and home exercise programs; complete necessary treatments and instructions before patient checkout.
• Fax or print referrals as necessary and monitor work lists, overdue orders, and overdue referrals for completion.
• Assist sports medicine providers with casting for same-day fracture care and perform casting or splinting as needed.
• Perform EKGs, spirometry, and phlebotomy as needed.
• Monitor prescription and nurse voicemails and respond to patient calls.
• Complete computer and paper tasks related to patient care; explain procedures to patients to reduce anxiety and encourage cooperation.
• Troubleshoot and resolve logistical problems, and provide backup to team members during task shifting, staffing shortages, and clinic changes.
• Assist physicians with specialized procedures, keep physicians informed about daily schedules, perform functions as directed, and dispense, renew, or verify medications at their request.
• Facilitate incoming calls for physicians and route messages through tasks in the EHR rather than directly to the physician when appropriate.
• Alert providers to patient care gaps, check provider task bins, start notes when rooming patients and taking vitals, and scribe when requested.
• Coordinate verbal task completion with providers or the care team, document work appropriately, and follow up on upcoming schedules with providers or the care team.
• Enter charges for vaccines, therapeutic injections, nebulizer treatments, other treatments, in-office laboratory work, and supplies used.
• Clean and stock examination rooms, maintain clean workstations, dispose of sharps appropriately, and prepare laundry for pickup.
• Work collaboratively with providers and staff to deliver care for sports medicine and family medicine patients.
• Perform monthly controls for lab tests, receive patient samples and imaging drop-offs, and prepare, disinfect, package, and autoclave instruments.
• Prepare paperwork for provider approval and fax it to facilities when needed.
• Perform opening and closing procedures and maintain the office injection log.
• Complete Synvisc benefit verifications, pre-authorizations, authorizations, and ordering.
• Perform other duties as assigned by the physician.

Benefits

• Robust benefit coverage, including annual 401(k) contribution and profit sharing.
• 100% coverage for health insurance.
• Life and disability coverage.
• Dental and vision coverage.
• Critical illness and injury coverage.
• Long-term care coverage.
• Pet insurance.
• Additional unspecified benefits.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed