Office Support Coordinator

Airgas•Levittown, PA

2d•Onsite

About The Position

We are looking for an Office Support Coordinator in Levittown, PA. This role will partner with the sales team to ensure smooth administrative workflows. The associate ideally brings strong customer service skills.

Requirements

High School Diploma or GED equivalent required.
Any combination of experience, education, or training that would provide the level of knowledge, skill, and ability required.
Strong computer proficiency and the ability to navigate various software systems.
Ability to build positive working relationships and collaborate effectively in a team environment.
Candidates must have valid employment authorization in the U.S. and must not require visa sponsorship now or in the future.

Nice To Haves

Prior customer service experience.
Strong organizational and time management skills, with the ability to multitask and prioritize work effectively.
Exceptional communication skills (written and verbal).
Attention to detail and strong problem-solving abilities.
Adaptability and flexibility.
Proactivity, initiative and high energy.
Advanced proficiency in office software (e.g., Microsoft Office Suite or Google Workspace), particularly Word/Docs, Excel/Sheets (for tracking and reporting), and Outlook/Calendar (for scheduling).
Familiarity with office systems, such as CRM (Customer Relationship Management) tools.

Responsibilities

Accept inbound calls and use computerized telephone directories to find telephone numbers that callers request and make connections for calls.
Inventory, storing and distributing various office supplies.
Produce and distribute correspondence memos, letters, faxes, and forms.
Post mail throughout the day in preparation for mail pickup.
Sort and distribute mail and packages.
Send UPS packages upon request.
Support daily administrative activities such as filing, typing, copying, binding, scanning, etc.
Help generate key reporting to assist sales and sales management.
Enter Quotes & Orders.
Look up tracking and estimated ship dates for Orders.
Greet visitors - sign them in and provide a visitors badge.
Schedule meeting rooms upon request.
Collect, sort, and store pick tickets and pick up orders.
Prepare office event flyers upon request.
Provide computer and phone support to the sales team.
Provide backup support in a team member's absence.
Contribute to special projects in collaboration with leadership.