Office Support Coordinator

Heart to Heart Hospice•Conroe, TX

1d•Onsite

About The Position

The Office Support Coordinator is responsible for providing essential administrative and clerical support within the office. This role involves managing incoming communications, assisting visitors, performing general office tasks, maintaining filing systems, and supporting team members and projects. A key aspect of this position is ensuring a high level of customer service and professionalism while maintaining confidentiality and adhering to all relevant regulations.

Requirements

High school diploma or its equivalent required
Minimum of 1 year of office experience
Ability to work with other employees and provide customer focused support for field agencies
Familiar with Microsoft Outlook, Word, Excel, and computer literacy
Organized work habits, ability to multitask with accuracy
Reliable transportation, valid Driver’s License and Automobile Insurance

Nice To Haves

EMR and/or healthcare experience a plus

Responsibilities

Answer, screen and transfer inbound phone calls with effective customer service and professional skills
Receive and direct visitors and clients
General clerical duties including, but not limited, to photocopying, fax and mailing
Maintain electronic and hard copy filing system
Work with and support other team members
Support staff in assigned project-based work
Maintain confidentiality in all aspects of client, staff and agency information
Provide high level of customer service and professionalism
Timely submission of all documentation
Performance of other duties as required
Ensure overall compliance with local, state and federal laws, Medicare regulations, and established personnel policies and procedures