Office Support Associate

Johnstone Supply LLC • Saddle Brook, NJ

1d • Onsite

About The Position

Johnstone Supply, North Americas leading wholesale distributor of HVACR equipment, parts, and supplies has a great opportunity to join our team. Over the last seven decades Johnstone has grown into the industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Honeywell, Emerson, Johnson Controls, Google and Fujitsu, to provide contractors with world class products, technical expertise, and quality service. Now is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.

Requirements

• Requires a High School Diploma or related equivalence certificate and one year of office support experience.
• Strong organizational and project management skills.
• Proficiency in Microsoft Office required with aptitude to learn new computer applications.
• Polished and professional demeanor in person, online and via phone.
• Detail orientated, proactive, and driven to execute high quality work on time.
• Ability to multi-task and work on various projects simultaneously keeping them on track and providing clear status updates.
• Excellent oral and written communication skills.

Nice To Haves

• Experience with Eclipse is a plus.
• Bilingual is a plus

Responsibilities

• Answers and directs all incoming phone calls. Maintains voicemail box, company telephone lists and distributes incoming faxes and mail to personnel.
• Serve as the first point of contact for the sales team, answering phone calls and responding to emails accurately and in a timely manner.
• Manage all office work such as data entry and copying and maintain an organized and relevant filing system.
• Forward invoices to accounts receivable as directed.
• Maintains records and files for related customer and vendor information.
• Collaborates with human resources and customer training coordinator to ensure branch trainings for customers/employees run smoothly.
• Assists in training classes by enrolling students, following up with reminder phone calls, keeping waiting list on full classes, ordering refreshments, and setting up classroom.
• Maintain inventory of office supplies and place orders as required.
• Supports customer coffee area by replenishing stock and making coffee as necessary.
• Performs any other duties as may be assigned by the Branch Manager and assists in other areas of the branch and company as necessary.

Benefits

• Competitive wage
• medical
• dental
• vision coverage
• Competitive Paid Time Off (PTO)
• Safe Harbor 401(k) – 100% employer match up to 5% of base pay and immediate vesting
• Holiday pay – we recognize and pay our employees for 7.5 holidays per year
• Paid Parental Bonding Time
• Employer subsidized medical, dental, and vision plans
• Employer paid life insurance and short-term disability
• Voluntary long-term disability, accident, critical illness, and hospital indemnity insurance
• 24/7 Access to virtual care/telehealth options
• Health Savings Account (HSA) with employer contribution
• Flexible spending accounts (FSA)
• Wellbeing program with opportunity to earn reduced medical costs
• Employee Assistance Program (EAP) for you, and your family
• Tuition reimbursement
• Employee referral bonus program
• Employee service milestone recognition program

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED