Office Support Assistant

Help at Home•Decatur, IL

7d•Hybrid

About The Position

As the nation’s leading provider of high-quality home care services, we empower our clients to live independently, safely, and with dignity in their own homes. The home is more than a place – it’s the center of health, care coordination, and Meaningful Moments that transform lives. We’re seeking a Office Support Assistant who is passionate about making a difference and driving impact. This role offers an opportunity to contribute to meaningful work and help shape the future of care in communities across the country.

Requirements

Professional written and verbal communication skills.
Excellent interpersonal skills.
Proficient computer skills.
Basic understanding of administrative and clerical procedures and systems.
High school diploma or GED required.
Valid driver's license.
Access to insured and reliable transportation.
Previous experience working in an administrative/clerical role.

Responsibilities

Answer phones promptly, direct calls appropriately, and take clear, detailed messages.
Take toxicology samples for testing labs.
Conduct in-home supervisory visits to clients.
Assist with in-home visits.
Conduct client satisfaction surveys.
Prepare monthly supply order.
Maintaining patient and employee files and all related paperwork.
Perform other duties, as assigned.