Office Support Assistant

Zenith American SolutionsBothell, WA
Onsite

About The Position

The Office Support Assistant provides clerical and administrative support for multiple departments within assigned location in accordance with Company guidelines, client needs, and regulatory requirements. "Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

Requirements

  • High school diploma or GED.
  • Six months of experience working in an office support capacity.
  • Strong organizational and administrative skills with an attention to detail.
  • The ability to multitask and prioritize work.
  • The ability to communicate clearly and professionally, both verbally and in writing.
  • Working knowledge of basic office equipment.
  • Computer proficiency including Microsoft Office tools and applications.

Nice To Haves

  • Understanding of third-party administration operations.
  • Experience in customer service.

Responsibilities

  • Provides clerical support: scans, copies, or files paperwork and/or documents, archives documents and files per retention schedule, provides research or completes print requests as needed, and creates documents and forms related to internal operations.
  • Provides administrative support: maintains inventory of office and stationery supplies, processes invoices for payment, prepares scheduled reports as requested, maintains office equipment, acts as liaison with outside vendors for repairs or maintenance needs, and may assist with meeting scheduling and preparation.
  • Provides coverage of the reception desk: answers incoming telephone calls, responds to basic inquiries and directs calls to appropriate staff or recipient, and directs on-site visitors, staff, or vendors; adheres to prescribed security protocols.
  • Processes inter-office, incoming, and outgoing mail: sorts and distributes mail to appropriate department or recipient, prepares and processes overnight and special delivery letters and packages, assists in processing large, outgoing mail distributions, and orders new print supplies as needed.
  • May assist in training new office support staff as needed.
  • Performs other duties as assigned.

Benefits

  • health, vision, and dental coverage
  • a retirement savings 401(k) plan with company match
  • paid time off (PTO)

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What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Education Level

High school or GED

Number of Employees

251-500 employees

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