Office Supervisor

University Physicians' AssociationKnoxville, TN
Onsite

About The Position

Lead with Purpose at Cole Neuroscience Center! University Physicians’ Association, Inc. is seeking an experienced Office Supervisor to join our team at The Cole Center for Parkinson’s & Movement Disorders at Northshore, a leading specialty practice dedicated to exceptional patient care. This is an exciting opportunity for a motivated professional to oversee daily operations, support a talented team, and ensure a smooth, patient-focused experience.

Requirements

  • Minimum 3 years of physician office management experience in a healthcare setting.
  • Strong leadership, organizational, and communication skills.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Knowledge of billing processes, scheduling, and healthcare compliance.

Responsibilities

  • Oversee daily clinic flow to ensure efficiency and patient satisfaction.
  • Manage staff schedules, weekly payroll, and performance reviews.
  • Develop and implement office policies in alignment with hospital standards.
  • Coordinate financial performance, including reimbursements and operating costs.
  • Partner with billing teams to ensure accurate charge capture and reimbursement.
  • Serve as the liaison between providers, staff, vendors, and hospital departments.
  • Monitor quality measures and implement process improvements.
  • Handle credentialing and compliance requirements.
  • Resolve customer satisfaction concerns promptly and professionally.
  • Other duties as assigned by Practice Administrator

Benefits

  • health
  • dental
  • vision
  • PTO
  • 401(k) with company match

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What This Job Offers

Job Type

Full-time

Career Level

Mid Level

Education Level

No Education Listed

Number of Employees

11-50 employees

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