Office Supervisor

Great Floors LLC•Kent, WA

19h•$22 - $24•Onsite

About The Position

Artisan Design Group (ADG), a Lowe’s company, is a leading national provider of interior finishings solutions for homebuilders and property management clients. ADG delivers end to end design, procurement and installation services for flooring, cabinets, countertops and a growing portfolio of interior products. Founded in 2016, ADG has grown by uniting respected regional operators across the country. Following its 2025 acquisition by Lowe’s Companies, Inc., the company continues to operate as ADG while benefiting from the scale, resources and brand strength of one of the most trusted names in home improvement. Together, they are expanding their capabilities in a highly fragmented market while remaining committed to craftsmanship, service and local expertise. Since 1970, Great Floors has grown into a thriving organization with retail, commercial, and builder showrooms positioned across the Pacific Northwest. Great Floors is a subsidiary of Artisan Design Group. The Office Supervisor role for the Kent, WA location is responsible for performing all office functions associated with a Great Floors store facility. This includes supervision of other office support personnel including, but not limited to, an assistant office staff, builder support person and receptionist. The candidate must have above average computer, telephone and organizational skills.

Requirements

At least two years of previous experience in office management.
Working knowledge of mail processes such as postage machine, FedEx and UPS.
Proficient in computer systems and industry-specific software, including order processing, report generation, and completion of administrative tasks.
Comprehensive knowledge of business operations, including product offerings and installation processes.
Strong administrative skills, including typing, data entry, and operation of standard office equipment.
Demonstrated ability to interact professionally with customers and staff, ensuring a positive and productive work environment.
Build and maintain professional working relationships
Communicate clearly and effectively
Demonstrate accountability and ownership
Exercise sound judgment and decision-making
Identify and resolve operational challenges proactively

Responsibilities

Oversee all office administration functions for a retail facility, including reception, order confirmation, invoicing, daily deposits, labor billing, and payroll reporting.
Provide administrative support to retail, builder, and commercial sales teams.
Participate in regular department leadership meetings to support operational alignment and performance goals.
Manage customer relations by ensuring clear communication, high-quality service, and timely resolution of customer needs and concerns; represent the company professionally within the community.
Attend and contribute to required training sessions, meetings, and company events to support ongoing development and organizational objectives.