Office Supervisor

ASM Global

5d•$26 - $28•Onsite

About The Position

LEGENDS GLOBAL Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us! THE ROLE We’re looking for an Administrative Assistant who shares our passion for hospitality and guest care. This person will play an important role in supporting our front-of-house and events teams, assisting with guest inquiries, coordinating reservations, and helping to ensure that every Boathouse experience is seamless from start to finish.

Requirements

Strong attention to detail.
Able to demonstrate flexibility and quickly adapt to changes.
Ability to be self-motivated and work independently and work well as a team player.
Ability to work in a fast-paced environment.
A friendly, professional demeanor with a genuine love for guest service.
Strong communication and organizational skills, with excellent attention to detail.
Ability to multitask and stay composed in a fast-paced, team-oriented environment.
Flexible availability, including weekends and holidays.

Nice To Haves

Previous experience in hospitality, events, or restaurant administration preferred.
Proficiency with Microsoft Office and familiarity with reservation systems (OpenTable, SevenRooms, or similar) a plus.

Responsibilities

Welcome guests by phone and email, providing friendly, knowledgeable assistance about reservations, events, and restaurant offerings.
Support the Small Party Booking Coordinator with administrative tasks related to Large Party and Event Reservations, including maintaining reservation details, confirming guest information, and coordinating with our service and management teams.
Communicate clearly and promptly with guests, following up on inquiries to ensure a smooth planning process.
Assist with daily office operations — including maintaining guest records, preparing event materials, and managing general correspondence.
Collaborate closely with the front desk, management, and event staff to help create memorable guest experiences.
Handle phone lines and messages professionally, ensuring every caller feels valued and cared for.
Practice safe work habits and complete company and venue safety and general compliance training.
Maintain a pleasant and collaborative attitude towards customers, co-workers, and management.
Adheres to the Legends Global and venue company policies.
Complete other duties as assigned by management.
Available to work non-traditional hours (Nights, Weekends & Holidays)