Office Supervisor

State of Maryland•Dorchester, MD

5d•Onsite

About The Position

The main purpose of this full-time position will be to supervise the Office Services Clerk staff, and provide administrative support and coordination of services within the School-Based Wellness Center to ensure efficient daily operations, effective communication and quality customer services for students, families, school personnel and community partners. The Office Supervisor will ensure that front office operations in the Centers, work closely with the clinical billing department and serve as a liaison between clerical staff, healthcare providers, school administration, and DCHD leadership. This position will also coordinate outreach and enrollment initiatives, promote program visibility, and participate in program planning and quality improvement initiatives.

Requirements

Graduation from an accredited high school or possession of a high school equivalency certificate.
Four years of experience performing clerical duties.

Nice To Haves

Experience in healthcare, public health, or school health.
Strong organizational, communication, interpersonal and problem-solving skills.
Experience in electronic health records, scheduling systems, Microsoft Office and general office technology.
Experience maintaining confidentiality and professionalism in a healthcare/school setting.

Responsibilities

Supervise the Office Services Clerk staff.
Provide administrative support and coordination of services within the School-Based Wellness Center.
Ensure efficient daily operations, effective communication, and quality customer services for students, families, school personnel, and community partners.
Ensure front office operations in the Centers.
Work closely with the clinical billing department.
Serve as a liaison between clerical staff, healthcare providers, school administration, and DCHD leadership.
Coordinate outreach and enrollment initiatives.
Promote program visibility.
Participate in program planning and quality improvement initiatives.