Office Specialist - Gering

State of Nebraska•Gering, NE

3d•Onsite

About The Position

A career as a Nebraska Department of Transportation (NDOT) Office Specialist is all about making sure that day-to-day office tasks run smoothly. It's about working together as part of a team, keeping things in order, and undertaking clerical and secretarial duties. We are seeking a team member with a positive, solutions-focused attitude toward every role with a strong background in customer service and office support. Should be skilled at multitasking, prioritizing tasks, and providing friendly, efficient assistance to both internal teams and the public.

Requirements

Coursework/training in administrative/office support functions, procedures, and methods including the operation of personal computers and office equipment; or areas related to the programs and functions of the employing agency.
Experience in customer service or public contact; or applying criteria/regulations; and/or performing administrative/office/secretarial support work including use of personal computers and office equipment.
Must maintain regular and reliable attendance.
Must have a valid driver's license or the ability to provide independent authorized transportation.
Ability to prioritize requests, manage time well, and multitask.
Good organizational skills, attention to detail, and accounting skills are required.
Adaptability to change is essential.
Must have good computer skills, proficient typing skills, and attention to detail.
Must be able to utilize time and organize work to meet deadlines and prioritize requests, have the ability to work under pressure, and have good interpersonal and communication skills.
Must have the ability to disseminate information in relation to geographic location or highway system and direction.
Must be able to deal professionally with the public and NDOT employees.
Must be able to work with minimal supervision and be self-motivated.
Must work well in teams, have a high level of discretion and judgement, and have a good attitude, temperament, and patience.
Ability to multitask without becoming overwhelmed.
Must demonstrate ability to positively interact with teammates, customers, partners, and the public.

Nice To Haves

Proficient in Microsoft Office Suite (e.g., Microsoft Word, Excel, etc.).
Ability to work with employee information, while maintaining confidentiality.
Ability to gather pertinent information to answer inquiries.
Effective communication skills are required to perform the essential functions of the job.
Must project a professional presence, be able to work under pressure, have good interpersonal skills, and be able to deal professionally with the public.
The position may occasionally require overnight travel and periodic work outside normal working hours.

Responsibilities

Serve as receptionist by waiting on walk-in and phone customers.
Answer multi-line telephone, screen and qualify callers' requests, direct calls to appropriate personnel, and take detailed messages.
Prepare and proofread correspondence.
Audit invoices and forward through correct channels.
Enter State Contract commodities and services into E1.
Audit and enter reconciliations for Procurement Cards into the PCS system.
Create and audit District personnel expense reimbursements.
Assist customers with automated truck permit system and issue permits, as requested.
File documents.
Prepare outgoing mail and create UPS shipping labels.
Perform data entry into various NDOT computer systems.
Create and/or update Microsoft Excel spreadsheets, Word documents, and Outlook Calendars.
Administer the Adopt-a-Highway program.
Order fuel, propane, and other items from Procurement.
Assist with Kronos questions.
Issue hay permits during season.
Monitor Lucity and EKOS.
Enter SPDs and incidents into OnBase.
Order signs from Traffic Engineering.
Assist in set-up an clean-up of meetings.
Attend training classes as needed.
Perform other duties, as assigned.

Benefits

State-matched retirement contribution of 156%!
13 paid holidays
Generous leave accruals that begin immediately
A culture that embraces work-life balance
Military leave
Tuition reimbursement program
Dependent tuition reimbursement program with partnering Nebraska community colleges
Public Service Loan Forgiveness Program (PSLF) through the Federal government
79% employer paid health insurance plans
Dental and vision insurance plans
Employer-paid $20,000 life insurance policy
Wide variety and availability of career advancement as the largest and most diverse employer in the State
Opportunity to be part of meaningful work and make a difference through public service
Training and development based on your career aspirations
Job security and stability, even during times of economic hardship
Employee Assistance Program
Fun, inviting teammates